Business Details
About
Auto Repair ShopTire ShopBrake ShopTransmission ShopTruck Repair ShopOil Change Service Station
Pro Automotive is the leading Auto Repair in Dudley, MA, & the surrounding areas. We proudly offer Suspension, Brake, and Tire Repair in Dudley! Get in touch with us if you need Car Diagnostics. Pro Automotive aims to provide the best automotive experience in Dudley and the surrounding areas. We give every customer an accurate estimate of repairs before starting the job. We specialize in Auto, Suspension, Brake, Tire repair, and Car Diagnostics. We diagnose all situations before providing a price quote and a time estimate. We will give every customer a written promise of the quality craft we perform. All vehicles we worked on are returned better than we found it. Contact Pro Automotive in Dudley so we can exceed your expectations today!
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
404 reviews
5 stars
370
4 stars
15
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and accommodating staff, highlighting their excellent communication and willingness to help.
Quality of Work
While many reviews noted thorough inspections and quality repairs, some customers expressed dissatisfaction with the accuracy of diagnostics and the effectiveness of repairs.
Pricing Transparency
Several customers appreciated the transparent pricing and detailed explanations of services, although some felt that certain repairs were overpriced.
Timeliness
Many reviews mentioned prompt service and timely completion of repairs, contributing to a positive overall experience.
Trustworthiness
A number of customers expressed trust in the shop's integrity and honesty, although a few raised concerns about potential upselling and previous negative experiences.
- ACAndy CochranJun 20, 20251.0Not a good experience. Booked online for oil change, brakes and a transmission inspection. After inspection it was confirmed both axles needed pads and rotors, price for oil change, systems flush and brakes came back at 2500, wow. When I asked about the transmission, I informed them it was making a humming type of noise; they said they couldn’t diagnose until the brakes were completed as they were making noise…two other mechanics I’ve spoke to recently said that the transmission could be diagnosed despite brakes needing to be repaired. Got a quote for almost half less for the brakes; had a coupon for a full synthetic oil change that in the end cost me over 100 dollars. I would not recommend this place.
- MTmark thibodeauJun 10, 20255.0I haven't used the truck for several days to see if the battery runs down...starts right up ...so far so good. We'll give it another week to be sure. Thanks!
- ACAllen ChinJun 6, 20255.0Great place to service your vehicle - they do a good job, on-time, and at a good price
- SBSonny BatesJan 24, 20255.0Friendly staff! Great oil change, two thumbs up
- RVRandy VerhamNov 25, 20195.0I needed to have 4 snow tires mounted on rims, and put onto my 2012 Tacoma before the snow flys. Pro Automotive scheduled me for the next day, and had them all on within an hours time while I waited. They also honor Veterans with a 10% discount. Thanks Anthony Randy
Frequently Asked Questions About Pro Automotive - Dudley
Where is Pro Automotive - Dudley located?
Pro Automotive - Dudley is located at 199 Oxford Avenue, Dudley, MA 01571, USA.
What are the operating hours of Pro Automotive - Dudley?
Pro Automotive - Dudley is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of car repair services does Pro Automotive - Dudley provide?
Pro Automotive - Dudley specializes in suspension, brake, tire repair, car diagnostics, oil changes, and transmission services.
Does Pro Automotive - Dudley provide written estimates before repairs?
Yes, Pro Automotive gives every customer an accurate written estimate of repairs before starting any job.
Is Pro Automotive - Dudley wheelchair accessible?
Yes, Pro Automotive - Dudley has a wheelchair accessible entrance, parking, and restroom facilities.
What payment methods are accepted at Pro Automotive - Dudley?
Pro Automotive - Dudley accepts debit card payments and does not require cash only.
Can I get my oil changed at Pro Automotive - Dudley?
Yes, oil change services are available on-site at Pro Automotive - Dudley.
Are there nearby automotive shops around Pro Automotive - Dudley?
Yes, nearby automotive shops include Audi/VW service and repair, MacRae Automotive, and Harbro Service - Webster which provide additional repair and maintenance options.
What recreational activities can I find near Pro Automotive - Dudley?
Nearby recreational spots include Allstarr Paintball and Advanced Action Sports for paintball and amusement activities.
Where can I go for fitness or dining near Pro Automotive - Dudley?
You can visit Planet Fitness for gym and fitness activities, and Saloon Number 6, a bar and grill restaurant, for dining nearby.