Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dorchester, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Freeport Street location today.
Location
Hours
Reviews
3.9
402 reviews
5 stars
247
4 stars
37
3 stars
22
2 stars
15
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Matt and Hannah.
Service Issues
Several reviews highlighted significant service failures, including missed reservations, delays in pick-up, and unprofessional behavior from staff.
Vehicle Condition
Customers reported issues with vehicle cleanliness and maintenance, including expired registrations and cars in poor condition.
Efficiency
Some customers appreciated the quick and efficient rental process, while others experienced long wait times and poor communication.
Overall Satisfaction
While many customers had positive experiences, there were notable complaints about service inconsistencies and vehicle quality, leading to mixed overall satisfaction.
- DSDevikar StylesNov 14, 20255.0Amazing customer service, friendly and polite. Quick service picking up and dropping off the rental.
- AMAbel MarowitzNov 7, 20253.0Nice people but every single car we have rented smells like smoke then they claim there are not other cars available.
- BBBookerT819Oct 31, 20255.0I’ve rented many cars over the years and this is by far the best branch I have ever rented from. Matt the manager is outstanding and has this place running on all cylinders. He is polite, professional and makes the entire process as easy as can be. Go and see Matt for your rental car needs.
- MMMsChastity85Oct 30, 20255.0They have gotten a lot better with the service. They have been really helpful recently when needed to change rental. Great job!
- CLChristlee Jn LouisOct 28, 20251.0They were supposed to deliver a car to me at the shop, and when the driver got there, she parked right next to my car. She sat in the car for 30 minutes before even finding me. I had no idea she was the one I was waiting on the whole time! They're not mindful of appointment times. I called to ask when they'd arrive, and they just said "any minute" and hung up.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Dorchester, MA?
Enterprise Rent-A-Car is located at 79 Freeport St, Ste 83, Dorchester, MA 02122.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM.
Does Enterprise Rent-A-Car offer weekend rentals?
Yes, Enterprise Rent-A-Car operates on Saturdays and Sundays from 9:00 AM to 1:00 PM, making weekend rentals available.
What types of vehicles can I rent at Enterprise Rent-A-Car in Dorchester?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
How can I reserve a rental car at the Dorchester location?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/ma/dorchester-freeport-st-10u7.html or by calling +1 617-282-3900.
What payment methods are accepted at Enterprise Rent-A-Car in Dorchester?
They accept American Express, Visa, Mastercard, Discover, cash, and checks.
Does Enterprise Rent-A-Car offer any discounts or special programs?
Yes, they offer discounts for active military personnel and the location is woman-owned.
Is there an auto body shop nearby where I can get vehicle repairs?
Yes, Susi Auto Body is nearby and offers automotive repair and auto body services, which can be useful if your vehicle needs repairs while renting.
Are there any local dining options close to Enterprise Rent-A-Car?
Yes, nearby dining includes Blend gastropub and bar, Bep Bui Vietnamese restaurant, and Saigon One Restaurant offering Asian cuisine.
What nearby places might I visit before or after renting a car here?
You might visit Grealish Boxing Club for a workout or Trang's Flower Shop if you want to buy gifts, both are close by.