Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gallivan Blvd in Dorchester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dorchester, MA or call us at (617) 282-1515.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
472 reviews
5 stars
321
4 stars
75
3 stars
32
2 stars
11
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like JC, Tommy, and Carlos going above and beyond.
Store Cleanliness
Several reviews highlighted the cleanliness of the store, including well-maintained bathrooms, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, some reported poor service, including rudeness from staff and lack of assistance, indicating inconsistency in service quality.
Product Knowledge
Employees were frequently noted for their expertise in helping customers find the right products and providing installation assistance, enhancing the overall service experience.
Efficiency
Customers appreciated the quick service, with many noting that their needs were addressed promptly, allowing for a seamless shopping experience.
- MSMax SuceeOct 30, 20251.0I recently went to this location for help with replacing the batteries on my Volvo's complicated key fobs. This is even suggested on Google as a cheaper alternative to dealership prices. I left AutoZone with broken tabs on one and the other one broken and missing parts. As a result, I had to replace both key fobs and then return to the dealership for programming. When the employee was clearly having challenges with the fobs, I suggested that he stop, and he insisted that he's replaced batteries on dozens of similar fobs and that good customer service takes time. He ended up destroying both beyond repair after breaking tabs on one fob and losing the buttons along the side in the other. I was reimbursed with a cash envelope containing $800 cash for the fobs and programming, but I was never compensated for the inconvenience, and time and energy traveling to Boston Volvo in Allston from Quincy twice. Moral of the story is to think twice before going to AutoZone to have your key fob batteries replaced.
- EEEvelynOct 16, 20255.0My experience at AutoZone was amazing! I needed help with my battery. The manager Timmy Hunt was very helpful with provide me with the customer core value. Yexiel V. Lopez provided the help as well well with removing the battery, but also replacing it. Great service with Manager/employee. Their customer service and core value were top service. Thank you
- JKJillian KaufmanSep 15, 20255.0I had a crazy morning, my battery died on me bringing my son to school. I got it jumped and went to Gallivan auto zone. Alejandro helped me with my battery, he was absolutely amazing and so helpful. Very professional, quick and had me out of there within 20 minutes. Definitely recommend!!
- CLColleen LinehanSep 5, 20255.0Ledell was very helpful and put my wipers on for me!
- MAMary AnnAug 16, 20255.0I recently visited the AutoZone on Gallivan Blvd with a few questions about my car, and as always, the staff was incredibly welcoming and attentive. Jesse, the young man who assisted me, was especially impressive—he was polite, patient, and knowledgeable, taking the time to thoroughly answer all of my questions at no charge. This wasn’t my first visit to this location, and I’ve consistently received excellent service each time. Even when calling over the weekend with another question, the young woman who answered was helpful and courteous. I truly appreciate the high level of customer service at this AutoZone, and I hope the team at Gallivan Blvd gets the recognition they deserve for their professionalism and dedication.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 756 Gallivan Blvd, Dorchester, MA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts in Dorchester offer pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What types of products can I find at AutoZone Auto Parts in Dorchester?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at the AutoZone Auto Parts store in Dorchester?
Some of the brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Dorchester for customer service?
You can call them at (617) 282-1515 or email customer.service@autozone.com.
Is there an AutoZone store located near AutoZone Auto Parts at Gallivan Blvd?
Yes, there is another AutoZone nearby classified as an automotive parts and wholesale store.
What nearby places can I visit near AutoZone Auto Parts in Dorchester?
Nearby places include Papa Gino's (a pizza and Italian restaurant), Walgreens pharmacy, and Santander Bank US branch, which you might find convenient before or after your visit.
Are there any fitness centers close to AutoZone Auto Parts in Dorchester?
Yes, Planet Fitness - Dorchester, MA gym is located nearby where you can work out before or after shopping.
Does AutoZone Auto Parts have an active social media presence?
Yes, you can follow them on Twitter at @autozone and on Facebook at AutoZoneDorchesterMA5019.
What categories of services does AutoZone Auto Parts in Dorchester provide?
They provide auto parts retail, car battery sales, auto accessories, auto repair and tune-up services, brake shop services, tool rental, and truck accessories.