Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Gallivan Blvd in Dorchester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dorchester, MA or call us at (617) 282-1515.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
474 reviews
5 stars
322
4 stars
75
3 stars
32
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like JC, Tommy, and Carlos going above and beyond.
Service Quality
While many reviews highlighted excellent service experiences, there were also complaints about poor service and lack of communication, particularly regarding online orders.
Store Cleanliness
Several customers noted that the store was clean and well-maintained, contributing positively to their overall experience.
Staff Training
Some reviews indicated a need for better staff training, as a few customers reported unhelpful or rude interactions.
- LOLula OwensDec 12, 20255.0Damien was so helpful helping me with my liight deserves a raise.
- AAAngel ArceNov 23, 20251.0I received an email about my online order was ready for pickup at that store and made a copy of it and went to the store I ordered it from and they did not have it..they sent my to another store that had it and they didn't have it either and they sent me to another store and they had it. I spent more gas than I don the part.. Poor service and lack of communication!!
- MSMax SuceeOct 30, 20251.0UPDATE: I was contacted by someone in senior management and was told they would look into this matter and get back to me about reimbursement for the time, energy and gas travelling from N. Quincy to Allston and back twice to replace and have the new fobs programmed. I never heard back from anyone. I recently went to this location for help with replacing the batteries on my Volvo's complicated key fobs. This is even suggested on Google as a cheaper alternative to dealership prices. I asked the staff person if this is something he can do, and he assured me that he has replaced batteries on dozens of key fobs. 30 mins later, I left AutoZone with broken tabs on one fob and the other one broken and missing parts. As a result, I had to replace both key fobs and then return to the dealership for programming. When the employee was clearly having challenges with the fobs, I suggested that he stop, and he insisted that he's replaced batteries on dozens of similar fobs and that good customer service takes time. He ended up destroying both beyond repair after breaking tabs on one fob and losing the buttons along the side in the other. I was reimbursed with a cash envelope containing $800 cash for the fobs and programming, but I was never compensated for the inconvenience, and time and energy traveling to Boston Volvo in Allston from Quincy twice. Moral of the story is to think twice before going to AutoZone to have your key fob batteries replaced. Also, management says they are going to handle things and get back to you, and never did. This is indicative of my overall negative experience at AutoZone. I guess the time and energy involved with having to fix things they break, and travelling back to your original dealership for them to fix AutoZone's mistakes, is part of the customer experience. Consumers beware!
- EEEvelynOct 16, 20255.0My experience at AutoZone was amazing! I needed help with my battery. The manager Timmy Hunt was very helpful with provide me with the customer core value. Yexiel V. Lopez provided the help as well well with removing the battery, but also replacing it. Great service with Manager/employee. Their customer service and core value were top service. Thank you
- JKJillian KaufmanSep 15, 20255.0I had a crazy morning, my battery died on me bringing my son to school. I got it jumped and went to Gallivan auto zone. Alejandro helped me with my battery, he was absolutely amazing and so helpful. Very professional, quick and had me out of there within 20 minutes. Definitely recommend!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 756 Gallivan Blvd, Dorchester, MA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts in Dorchester offer pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What types of products can I find at AutoZone Auto Parts in Dorchester?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at the AutoZone Auto Parts store in Dorchester?
Some of the brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Dorchester for customer service?
You can call them at (617) 282-1515 or email customer.service@autozone.com.
Is there an AutoZone store located near AutoZone Auto Parts at Gallivan Blvd?
Yes, there is another AutoZone nearby classified as an automotive parts and wholesale store.
What nearby places can I visit near AutoZone Auto Parts in Dorchester?
Nearby places include Papa Gino's (a pizza and Italian restaurant), Walgreens pharmacy, and Santander Bank US branch, which you might find convenient before or after your visit.
Are there any fitness centers close to AutoZone Auto Parts in Dorchester?
Yes, Planet Fitness - Dorchester, MA gym is located nearby where you can work out before or after shopping.
Does AutoZone Auto Parts have an active social media presence?
Yes, you can follow them on Twitter at @autozone and on Facebook at AutoZoneDorchesterMA5019.
What categories of services does AutoZone Auto Parts in Dorchester provide?
They provide auto parts retail, car battery sales, auto accessories, auto repair and tune-up services, brake shop services, tool rental, and truck accessories.