Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dorchester Avenue in Dorchester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dorchester, MA or call us at (617) 822-2271.
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.
Employee Performance
Specific employees, particularly Frezell and Darrin, received numerous commendations for their exceptional service and product knowledge.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, indicating inconsistency in service quality.
Product Availability
Several customers noted issues with product availability and order fulfillment, suggesting a need for improvement in inventory management.
Store Environment
Feedback indicated a mix of experiences regarding store organization and cleanliness, with some customers finding it disorganized.
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Kai Malone
Nov 14, 2025
5.0
Excellent customer service. I made an error and they helped me sorr everything out and purchase the part I needed.
MG
Murray Gordon
Oct 24, 2025
5.0
Darren was really efficient and helpful at changing our battery. He went above and beyond cleaning some dirty parts and double checked everything was working before sending us on our way. Would highly recommend
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Wilfredy Gonzalez
Oct 17, 2025
1.0
Bad customer the gave wrong did want my refund incompetent service rear lights brake.
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Neal Sanger
Oct 9, 2025
5.0
The staff are incredible. The guy behind the counter pointed me to a hardware store in Quincy where I got a $2.49 spring instead of buying a $50-80 assembly on amazon. This is for an item they dont even carry. Helpful dudes, didn't evennneed to help me like that.
BM
Bia Hobi Moreira
Sep 27, 2025
1.0
There's a guy who works here, hopefully not for long, who's incredibly rude and even aggressive. I'll try coming again but hope not to deal with him again.