Enterprise Rent-A-Car

4.3
293 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

260 Milton St, Dedham, MA
02026, United States
(781) 326-5557
https://www.enterprise.com/en/car-rental/locations/us/ma/dedham-1026.html
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About

Car Rental AgencyVan Rental
Need a rental car in Dedham, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dedham location today.

Location

Enterprise Rent-A-Car
260 Milton St, Dedham, MA
02026, United States

Hours

Reviews

4.3
293 reviews
5 stars
216
4 stars
27
3 stars
12
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their professionalism, helpfulness, and attentiveness, with many highlighting specific employees for exceptional service.

Vehicle Quality

Most reviews noted that the cars were clean, well-maintained, and suitable for their needs, although there were some complaints about specific vehicles being dirty or in poor condition.

Reservation Issues

Several customers experienced problems with reservations, including last-minute cancellations and issues with vehicle availability, leading to frustration.

Location Experience

The Dedham location received high marks for its convenience and the quality of service, with many customers expressing a willingness to return despite some negative experiences.

Mixed Feedback

While many reviews were positive, there were notable instances of poor service and dissatisfaction, particularly regarding communication and handling of issues.
  • FK
    Frederick Kennedy
    Oct 3, 2025
    5.0
    Great experience.
  • MV
    Monty Victor
    Sep 26, 2025
    5.0
    Good manager. Fixed a problem for me.
  • NT
    nikhil Thorat
    Sep 22, 2025
    5.0
    Great team, customer service was good!
  • AS
    Ark Strain
    Aug 29, 2025
    5.0
    Our car is still in the shop. The collision center is still fixing it. However enterprise got us through the month of August. Thank you so much. Great Customer service, clear concise communication and reliable inventory.
  • AS
    Andrea Shaw
    Aug 26, 2025
    5.0
    Huge shoutout to David for his patience, excellent customer service, and deep knowledge in helping me upgrade my rental without any extra cost. He made the whole process smooth and stress-free! 🙌 Also, big kudos to the rest of the team at Enterprise—while I was on hold with the insurance, multiple employees checked in with me, even though they didn’t know I was already being helped. That kind of attention and care really stands out and is exactly why I keep coming back to Enterprise for my rentals. Keep up the amazing work!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Dedham, MA?

Enterprise Rent-A-Car in Dedham offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Dedham?

The Dedham location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.