Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Providence Hwy in Dedham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dedham, MA or call us at (781) 329-2170.
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and unprofessional behavior from some employees.
Product Knowledge
Customers appreciated the staff's expertise in helping them find the right parts and providing installation assistance.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
GG
Gill
1 day ago
5.0
I find this autozone to be more clean and organized than the other two stores in the local area. The staff are very helpful.
GV
George V
2 days ago
5.0
Excellent service and friendly staff. I needed some advice on a repair, got the support I needed, and the repair was a success! Thank you!
KK
Kevin
Dec 31, 2025
1.0
Big Dude who hates making Eye contact Sold me the wrong Battery a couple nights ago... Tested my Battery, Sold me one for +$300 .. when I asked him to help me with a tool to put it in and take the old one( as they Advertise) his 350 Lb self made sure to tell me he was short Staffed and Couldn't do it. Then told me I needed the wrong Battery based on my car.. I asked if there was Anything Cheeper and he told me to go to Advanced. Which i did bit Man. Had i taken what he sold me. I'd be screwed as I have a V6.. not a V4. He had Zero clue about testing and offered Zero Alternative. This guy is the Opposite of Customer Service. Awful and if I were a Manager I'd be mad because I went on to buy the CORRECT Battery, along with $100 worth of tools and Guarantees. So almost $470. There was 3 people in the store when he said he didnt have the time. Lucky I didnt take his word for it on the battery since I noticed patterns. I won't say a name bit this Big boy is unmistakable . Sorry Good people of Auto Zone in Dedham.. Train this man or let him Go
AH
Alyssa Suzanne Hopkins
Dec 27, 2025
5.0
Such pleasant people and wonderful to work with! Big shoutout to Ledell! I had a headlight out and he put in a lot of elbow grease to help me change it when the cap wouldn't come off. He was very accommodating and kind. 10/10!
GJ
Greg Johnson
Dec 17, 2025
5.0
Pulled into AutoZone Dedham this morning with a dying battery and a bad feeling about the day. Then Jamal stepped in.
This hero replaced my battery quickly, calmly, and with genuine kindness — no rush, no upsell, just total competence and good energy. He explained what he was doing, got me back on the road in like 2 minutes, and completely saved my morning.
Huge thanks to Jamal at the Dedham AutoZone. That is the kind of royal service you appreciate and remember.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Dedham, MA?
AutoZone Auto Parts in Dedham, MA is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Where is AutoZone Auto Parts located in Dedham?
AutoZone Auto Parts is located at 805 Providence Hwy, Dedham, MA 02026.
What brands of auto parts are available at AutoZone Dedham?
AutoZone Dedham offers brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Dedham offer in-store pickup and same-day delivery?