Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Providence Hwy in Dedham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dedham, MA or call us at (781) 329-2170.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
282 reviews
5 stars
193
4 stars
32
3 stars
10
2 stars3
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, with specific mentions of employees like Marc, Reggy, and Raymond who went above and beyond to assist.
Staff Attitude
While most reviews highlighted friendly and helpful staff, there were notable instances of rudeness and unprofessional behavior from some employees, leading to mixed experiences.
Product Knowledge
Customers appreciated the staff's knowledge about products and their ability to provide accurate recommendations and assistance with installations.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Inconsistent Service
Several reviews indicated variability in service quality depending on the staff present, with some customers experiencing delays or lack of assistance.
- SSSimplicityNov 16, 20255.0Customer service is great! Okey and Dell were super chill and fun to talk to.
- RDRoberta DiamondOct 18, 20255.0Superior customer service. Okae who I tracked down from the Randolph store. Found out that I called, called me back and told he was working at the Dedham Auto Zone. I drove to the Dedham store, where he guided to the brightest headlights for my car. He put them in and checked that everything was placed in correctly. Now, I have brighter lights, so I can see at night driving. He also helped me with my faulty windshield wiper. I am so happy that Okae could help me today. He made my day! What a blessing!!!!
- JWJack WuOct 15, 20251.0I visited the AutoZone at 805 Providence Highway Dedham MA this morning to pick up an online order for brake rotors and pads. When I entered the store, there were no staff at the front counter. I waited several minutes and called out to see if anyone was available, but received no response. I could hear employee in the back, so I walked toward that area and said hello. A staff member named Shirley responded with an immediate attitude, asking, “Why can’t you be patient? Why didn’t you wait in the front?” I explained that I had been waiting and nobody was there, but she showed no acknowledgment or apology. She even stated that “this is her attitude.” This was the worst customer service I have experienced. As a paying customer, I did not deserve to be met with hostility for simply seeking help. Professionalism and basic courtesy were entirely lacking during this visit.
- ABAudra BarrancoOct 12, 20255.0I went in today to buy a replacement wiper blade for my Subaru Outback. It was my 3rd store that day, but I really wanted a new blade before the deluge of rain that is to arrive tonight and for the next two days. There were a lot of people in the store to buy new wiper blades! I want everyone to know that Autzone was incredibly helpful from the moment I arrived! Marc went above and beyond to help me choose the replacement wiper blade that would definitely fit this time! He explained that I needed 26OE and not just 26 like everyone else had told me. After he rang me up he said I will put it on for you to be sure it works. He did the same for the other person in line with me. Marc successfully installed both of our new wiper blades (which were quite different). He was offered a tip for putting on the new blades but said no thank you, all set have a great day :) So for anyone who struggles at all to find or install new wiper blades, Marc at Autozone in Dedham is your guy. And Marc's manager, if you're reading this, please be sure Marc gets a nice raise when he is due!
- RARAMON ABAOct 2, 20251.0I’m just came out from this store cause supposedly if I want just a pair of rotors I have to buy online ! And they have on stock!! Weirrrrr be careful 😳
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Dedham, MA?
AutoZone Auto Parts in Dedham, MA is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Where is AutoZone Auto Parts located in Dedham?
AutoZone Auto Parts is located at 805 Providence Hwy, Dedham, MA 02026.
What brands of auto parts are available at AutoZone Dedham?
AutoZone Dedham offers brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Dedham offer in-store pickup and same-day delivery?
Yes, AutoZone Dedham provides in-store pickup, same-day delivery, and curbside pickup services.
Can I contact AutoZone Auto Parts in Dedham by phone or email?
You can call AutoZone at (781) 329-2170 or email customer.service@autozone.com for inquiries.
Which products can I find at AutoZone Auto Parts in Dedham?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What popular places are near AutoZone in Dedham that I can visit?
Nearby you can visit The Halal Guys and Kelly’s Roast Beef for dining, as well as Star Market for grocery shopping.
Are there nearby fitness or wellness centers close to AutoZone in Dedham?
Yes, FS8 Dedham and F45 Training Dedham gyms are nearby, along with Massage Envy - Dedham spa for wellness services.
Is there a convenient coffee shop near AutoZone Dedham for a quick break?
Yes, Dunkin' is nearby, offering coffee and donuts for a quick refreshment during your visit.
Are there other auto-related services near AutoZone in Dedham?
Nearby auto-related services include car dealers like Volvo of Norwood and Tesla, as well as used car dealer Owen Lincoln.