Monro Auto Service and Tire Centers

4.6
481 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
194 Endicott Street, Danvers, MA
01923, United States

Hours

Reviews

4.6
481 reviews
5 stars
423
4 stars
16
3 stars
3
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Matt and Nick for their exceptional service.

Efficiency

Customers frequently noted quick service and efficient repairs, often completing work faster than expected.

Honesty

Several reviews mentioned the honesty of the staff, with mechanics advising against unnecessary repairs and providing accurate assessments.

Pricing

While some customers found the services to be pricey, many appreciated the competitive pricing and value for the quality of work provided.

Mixed Experiences

A few customers reported negative experiences, including issues with service completion and customer interactions, indicating inconsistency in service quality.
  • DC
    Dennis Ciampa
    Nov 6, 2025
    5.0
    Unbelievable and undeniable service. They're customer service oriented and extremely knowledgeable. Carlos the manager goes out of his way to help me and if he doesn't know an answer he finds it for you. Nick, Max, and Frank are the only mechanics that I trust with my car. Highly recommend to anyone looking for fair priced services and excellent customer service..
  • DJ
    D J
    Oct 28, 2025
    5.0
    Front desk supervisor explained everything you need to know about how they are going to fix your vehicle and how to afford or prevent some of the things happening again
  • BS
    Brandon Sabina
    Oct 28, 2025
    5.0
    Carlos was great when I came in to get my tire patched with a prior appointment. He was short staffed but communicated that to me and gave me a realistic timeline of how long the repair would take. Also a great guy as well.
  • RB
    Robin Banks
    Oct 23, 2025
    5.0
    I love Monroe. Those guys always come through for me ! I have been going to them now for about 3 years for stickers and oil changes. They also replaced all four of my tires. Chris is very helpful and knows his cars!! I miss Matt - he delivered excellent customer service and actually explained things.
  • JJ
    Jinjy
    Oct 13, 2025
    1.0
    Positive: friendly man (not the one behind desk) told me he was new manager and explained certain things affecting my car with which I'd had experience, so I knew he was on the up-and-up about them. Negative: 1) as work neared completion, my car was lowered to the ground and I heard a lot of angry shouting about "double gasket." Then my car was raised back up and a fountain of oil gushed out of it and splashed on the garage floor. I'm guessing they replaced the lost oil but I don't know if they put back enough nor if they properly sealed the oil pan; 2) they were supposed to check the air filter and cabin filter, but never did; 3) they didn't rotate tires in the manner specified in the owner's manual; 4) they kicked a large panel above where the driver's lower legs go and broke a clip which holds the panel in place - I've rigged it for now but it is NOT fixed. Had I known I would have received a survey and could have added photos/videos, I would have taken them. I thought about doing it at the time.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.

What tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.