Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chicopee.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
400 reviews
5 stars
298
4 stars
31
3 stars
12
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services without being pushy.
Speed of Service
Most reviews noted the quick turnaround time for oil changes, with many customers reporting being in and out in under 20 minutes.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including mistakes that led to vehicle problems and poor customer service from specific staff members.
Cleanliness and Organization
The facility was frequently described as clean and well-organized, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed concerns about pricing, feeling that some services were overpriced or that they were charged for unnecessary work.
- ZZzombiemoney14 days ago1.0Staff were aggressive and had poor attitudes. Location did not have us in and out quickly. Poor communication between staff. Take your in-house drama to Dr. Phil.
- SMSydney Morris4 days ago5.0The staff at Valvoline in Chicopee never disappoint. They’re fast, efficient, and you cannot beat a quick oil change that doesn’t require sitting for ages or leaving your car for hours.
- KDKatie DesnoyersNov 14, 20255.0Orlando was awesome. Best customer service i have ever experienced with any business and manager. Last time I went there a different manager was trying to sell me other things. Orlando didn’t do that. Very satisfied with my service
- SCSharon CabralNov 11, 20255.0Valvoline Quick Oil is exactly what they claim - Friendly, helpful and super quick ! Trust this bunch with my 2025 Buick every 3-5k miles for my oil changes !!
- HSHailey SmithNov 8, 20255.0From the moment I got there till I left the greeted me with a smile and talked me through the whole thing and were very nice and accommodating. They did not push me to do anything I didn’t want to do.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Chicopee provide?
Valvoline Instant Oil Change offers quick oil changes, including 15-minute stay-in-your-car oil changes, as well as a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Chicopee?
It is located at 725 Memorial Drive, Chicopee, MA 01020, United States.
What are the operating hours of Valvoline Instant Oil Change Chicopee?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change Chicopee open during major holidays?
The store is closed on major holidays including November 27, 2025, and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change Chicopee?
No, appointments are not required; you can visit anytime during business hours for service.
What payment methods are accepted at Valvoline Instant Oil Change in Chicopee?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
How long does an oil change usually take at Valvoline Instant Oil Change Chicopee?
The oil change can be completed in about 15 minutes while you stay in your car.
What nearby restaurants can I visit while my car is being serviced at Valvoline Instant Oil Change?
Nearby options include Hu Ke Lau Chinese Restaurant, Little Caesars Pizza, Burger King, and Popeyes® Louisiana Kitchen, where you can grab a quick meal.
Are there any nearby parks or entertainment venues near Valvoline Instant Oil Change Chicopee?
Yes, Mida Of Chicopee Falls is a nearby park and concert venue you might enjoy before or after your vehicle service.
What automotive services are available near Valvoline Instant Oil Change in Chicopee?
You can find additional automotive services nearby such as Midas Chicopee Falls tire shop, JN Phillips Auto Glass for windshield repair, Safelite AutoGlass, and several car dealers including Honda and Curry Nissan.