Safelite AutoGlass

4.3
264 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Chicopee area, turn to Safelite AutoGlass. Those in Chicopee and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 708 Memorial Drive, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
708 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

4.3
264 reviews
5 stars
208
4 stars
11
3 stars
7
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and efficiency of the technicians, highlighting their courteous and knowledgeable demeanor.

Communication

Customers appreciated the clear communication regarding scheduling and updates throughout the service process.

Mixed Experiences

While many reviews were positive, some customers reported issues with specific technicians and service quality, indicating inconsistency in experiences.

Convenience

The ability to schedule appointments easily and have services performed at home or work was frequently mentioned as a significant benefit.
  • BO
    Brenda O'Dea
    2 days ago
    5.0
    Easy to make appointments on line and extremely fast service.
  • DB
    David Barrett
    Dec 27, 2025
    3.0
    The service provided was good, but leading up to the day of the service had a lot of confusions, everybody wasn’t on the same page, my opinion.
  • JP
    John Paull
    Dec 26, 2025
    2.0
    Glass technician had quite the attitude. Quite rude. First thing he did was start, pulling out pieces of The interior of my van by hand. Broke the clips on two out of the three first pieces he took out by just yanking them out. He said it’s not a problem, I will just use 3M tape to reinstall. I asked him if there was anything he needed from me? His answer was “I don’t need nothin”. Finish the job left. Left one trim piece with the last clip, not installed and very visible out about 1/2” from where the trim piece sits. I finished it myself. I have used this company before and the last technician was very good and conscientious. I guess it’s the luck of the draw in who they send?
  • PH
    Petrina Hahn
    Dec 18, 2025
    5.0
    I had to reschedule due to work commitments. They fit me in and did not mind at all. They got the car in and out as stated. Good experience and would go again.
  • JS
    James Sadoski
    Dec 5, 2025
    5.0
    Efficient, knowledgeable service. Good communication. Repairs were done in my driveway with no cover on a cold windy winter day with clear sky. Very satisfied.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Chicopee offer?

Safelite AutoGlass provides auto glass repair and replacement services, including windshield, window, back glass repairs, power window regulator fixes, and advanced safety system recalibration. They offer both in-shop and mobile services.

Where is Safelite AutoGlass located in Chicopee?

Safelite AutoGlass is located at 708 Memorial Drive, Chicopee, MA 01020, USA.