Jiffy Lube

4.4
824 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICOPEE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Wheelchair accessible entranceAvailable

Location

Jiffy Lube
2017 Memorial Dr, Chicopee, MA
01020, United States

Hours

Reviews

4.4
824 reviews
5 stars
614
4 stars
96
3 stars
22
2 stars
22
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quick, friendly, and professional service they received during their visits.

Staff Professionalism

The staff was frequently described as knowledgeable, courteous, and attentive, contributing to a positive customer experience.

Efficiency

Customers appreciated the fast service, often noting that oil changes were completed in a timely manner.

Communication

Several reviews highlighted effective communication from staff regarding services performed and recommendations without pressure to upsell.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that services were overpriced or that upselling was excessive.
  • TB
    Tahara Baldwin
    Nov 14, 2025
    5.0
    Love the staff and the service. The staff is friendly and courteous. This is the only place I take my car for an oil change! Through the years I have brought all my cars here and they have always given great service. I love it here !!
  • TC
    Tracy Lynn Cayo-Johnson
    Nov 3, 2025
    5.0
    Nice service. Laki the best tech.
  • SR
    Suzanne Ramos
    Oct 26, 2025
    5.0
    Excellent friendly service will definitely be returning every 3000 miles!
  • FN
    Fernando Navarro
    Oct 24, 2025
    5.0
    Great service. Quick in & out & team members were very professional and kind. Thank you Laki J. For all your help and amazing work! See you again soon :)
  • RV
    Rich Vaden
    Oct 13, 2025
    5.0
    I go here for every oil change and Im always glad I do. The last time I went, I let them know I was on a specific budget and they worked with me to stay in the budget and make the most of it. They went above and beyond in this regard, understanding that I could only do what was necessary and didn't want to be upsold. They also let me know my battery would soon need to be replaced and even looked up the model so I know exactly what to look for even when I wasn't able to do it there and then. Great experience!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service