Jiffy Lube

4.4
831 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICOPEE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Wheelchair accessible entranceAvailable

Location

Jiffy Lube
2017 Memorial Dr, Chicopee, MA
01020, United States

Hours

Reviews

4.4
831 reviews
5 stars
619
4 stars
97
3 stars
23
2 stars
22
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, respectful, and helpful, often mentioning specific employees by name.

Service Quality

While many reviews highlighted quick and efficient service, there were notable complaints about improper oil changes leading to leaks and potential engine damage.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that upselling and high costs were problematic.

Overall Experience

Many customers reported positive experiences and expressed a willingness to return, although some had serious issues that affected their trust in the service.
  • NF
    Noah Fleischer
    Jan 5, 2026
    5.0
    Amazing service! They went above and beyond and helped me when I was in a pinch and needed an emergency battery replacement. Nearly instant service! Awesome folks here, Especially Carlos, who helped me out! Highly recommend this location.
  • SS
    Sherry Stone
    Jan 4, 2026
    3.0
    Cheap enuff took longer than advertised 15 min
  • EM
    Eric Macdonald
    Dec 21, 2025
    5.0
    Great employees
  • DR
    Day Rainy
    Dec 21, 2025
    5.0
    Joseph, Justin and Nathan were very respectful and helpful gentlemen. They were polite and did a great job. I'd happily come here again with this level of customer service. Thanks guys.
  • WR
    wendy reynolds
    Dec 12, 2025
    5.0
    excellent service and very helpful and friendly staff

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service