Advance Auto Parts

4.2
218 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1445 Memorial Dr in Chicopee offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1445 Memorial Dr, Chicopee, MA
01020, United States

Hours

Reviews

4.2
218 reviews
5 stars
126
4 stars
52
3 stars
19
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific mentions of individual employees providing excellent assistance.

Product Availability

There were mixed reviews regarding product availability, with some customers finding the exact parts they needed while others reported issues with inventory and online orders not matching in-store stock.

Pricing Concerns

Some customers felt that prices were higher compared to competitors like Amazon, and there were complaints about not receiving promised discounts.

Store Experience

Overall, customers appreciated the cleanliness and organization of the store, although there were some complaints about rude staff and uncomfortable experiences.
  • JM
    Joshua Mclain
    Nov 25, 2025
    4.0
    Got me all set for the parts I needed
  • GG
    Gail Gagnon
    Oct 11, 2025
    5.0
    Glen when out of his way to assist me and instalation was free.
  • PC
    Paul Caricato
    Sep 10, 2025
    5.0
    Handy
  • MM
    McKallum Malanowski
    Nov 16, 2023
    5.0
    Super helpful, was able to find what I needed exactly!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*