Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1445 Memorial Dr in Chicopee offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
216 reviews
5 stars
125
4 stars
51
3 stars
19
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific mentions of individual employees providing excellent assistance.
Inventory Issues
Customers frequently reported issues with product availability, including discrepancies between online stock and in-store inventory.
Pricing Concerns
Some customers felt that prices were higher compared to competitors like Amazon, and there were complaints about not receiving promised discounts.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude staff and poor management, leading to a mixed overall perception.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
- GGGail GagnonOct 11, 20255.0Glen when out of his way to assist me and instalation was free.
- PCPaul CaricatoSep 10, 20255.0Handy
- ASAudra StratosJun 15, 20255.0Very helpful, went up and beyond to find out the problem I was having! Great personality, super respectful etc!!!!!!!! Thank you from end manager!!!!!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What auto parts and accessories does Advance Auto Parts in Chicopee offer?
Advance Auto Parts at 1445 Memorial Dr in Chicopee stocks new parts and accessories such as batteries, oil filters, brakes, and wiper blades for all makes and models.
Does Advance Auto Parts provide free services like battery or wiper installation?
Yes, Advance Auto Parts offers free battery and windshield wiper installation with purchase, along with free battery testing and engine code scanning at most locations.
Can I recycle used motor oil and batteries at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil and batteries free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts in Chicopee?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup service?
Yes, Advance Auto Parts in Chicopee offers curbside pickup for customers' convenience.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there other places nearby where I can get automotive services or supplies near Advance Auto Parts?
Yes, nearby locations include Fairview Service Center for automotive repair and tire services, City Tire for tire and automotive repairs, and Glass America for auto glass services.
Where can I get fuel close to Advance Auto Parts in Chicopee?
There are several gas stations nearby, including BP, Speedway, and Hess Express, for convenient refueling before or after your visit.
Are there food options near Advance Auto Parts in Chicopee if I want a meal or snack?
Yes, there are several nearby restaurants such as McDonald's, Taco Bell, Pizza Hut Express, Hibachi Express, and PrimoHoagies where you can grab food before or after shopping.
Does Advance Auto Parts offer any discounts for military members?
Yes, Advance Auto Parts provides a 10% military discount for active duty and veteran service members.