Business Details
About
Auto MaintenanceAuto Repair Shop
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Location
Hours
Frequently Asked Questions About Rivian Service Center
What are the operating hours of the Rivian Service Center in Chelsea, MA?
The Rivian Service Center is open Wednesday through Sunday from 8:00 AM to 7:00 PM and is closed on Monday and Tuesday.
How can I book a service appointment at the Rivian Service Center?
Service appointments can be booked by submitting a service issue through the Rivian app or by calling the 24/7 Rivian Service Support Team at +1 888-748-4261.
Is the Rivian Service Center a walk-in service or appointment-only?
Rivian's Service Centers operate by appointment only to ensure optimal repair plans and timely service.
Where is the Rivian Service Center located?
The Rivian Service Center is located at 25 Griffin Way, Chelsea, MA 02150, United States.
Does the Rivian Service Center have amenities for customers waiting during service?
Yes, the service center has a waiting room equipped with Wi-Fi, water, and snacks for your comfort.
How can I experience a Rivian vehicle in person near Chelsea?
You can visit nearby Rivian Service + Demo Centers or book a demo drive through the Rivian website to experience a vehicle in person.
Are there nearby car parts stores close to the Rivian Service Center for additional automotive needs?
Yes, Gem Auto Parts and Parts Authority are nearby stores where you can find automotive parts and accessories.
What nearby transportation services are available near the Rivian Service Center to help customers get around?
Paul Revere Transportation, JMC Transportation, and Big T&D offer transportation and freight services nearby, potentially useful for customers.
Are there dining options close to the Rivian Service Center where customers can grab food?
PrimeTime Express Inc, a food delivery service and restaurant, and Ninja ice cream truck, an ice cream shop, are nearby options for dining.
How can I contact or learn more about Rivian Service Center online?
You can visit their official service experience website at https://rivian.com/experience/service or find them on social media platforms like Facebook and Instagram @rivianofficial.