Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Cambridge.
Until today, I had several positive experiences, but my experience today was exceptionally bad.
Here are two reasons for my negative review:
1) Making an appointment online doesn't mean a thing.
- I made an appointment online, but then when I showed up, I was told they couldn't take me today. They did try to call me earlier to say the appointment wouldn't work, but I was in meetings all morning, so I didn't get their call. Their online system should not accept appointments if they can't handle them.
2) You can't trust when the online system says a tire is available in a specific store. They apparently don't have a lot of tire options in stock on a given day.
- Today after being told they couldn't see me for my appointment, I asked if I could come back tomorrow and they said no, because they didn't even have a single tire that could fit my car. I found that hard to believe since it's not like my car is an unusual one. Also, when I made the appointment for today, the online system specifically said that the tires for my car were available today in their store.
Happy ending: After this negative experience, I went across the street to Pikipola tires where I got my tire replaced quickly (under 30 minutes) and for a super reasonable price (just $90 total). That's where I'll go in the future!
XM
Xavier Medina
Apr 26, 2026
1.0
Got a tire done, my tire sensor reader was working before coming here. Now after one new tire I have one less tire sensor that works. That is wrong of them, I don’t understand why they send me on my way. They told me it will work in a day, and it never work. I need this done by a professional that care, Not someone to just get paid.
IS
Imran Shanawaz Shaik
Apr 24, 2026
5.0
"I had a fantastic experience here! I came in with a puncture, and the team was incredibly efficient. They fixed the tire and swapped it with my spare in just 30 minutes. To my surprise, they didn't even charge me for the service. Truly amazing people and top-tier service. I’ll definitely be back and highly recommend them to anyone!" I forgot the names.
MM
Madi Moet
Apr 21, 2026
5.0
I had a great experience at Mavis Tire on Mass Ave. Darron was very helpful even though I had no idea what I was doing and went to a tire and brakes place for completely not tire and brake related issues. My driver car door was filling with water, he very kindly showed me how to unplug it and suggested I follow up with another shop, and even suggested one in the area. I also needed a state inspection, and he kindly directed me the right way. Overall, Darron deserves all the props for making even the most car challenged folks feel comfortable asking for help and getting the services they need!
FH
feng H
Apr 12, 2026
5.0
The receptionist Darron at Mavis was incredibly helpful and professional. He first inspected my tires and explained that they were too old and needed replacement. He was patient, listened carefully to my concerns, and took the time to walk me through the available options. He clearly explained everything and even helped find discounts for me. Overall, he provided excellent service and made the whole experience very smooth.:::
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
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