Mavis Tires & Brakes

4.6
1147 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Cambridge.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
2501 Massachusetts Ave, Cambridge, MA
02140, United States

Hours

Reviews

4.6
1,147 reviews
5 stars
1,007
4 stars
29
3 stars
16
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kurt and Scott for their professionalism and attentiveness.

Efficiency

Customers frequently noted the quick service, with many being in and out in under an hour for tire repairs and other services.

Affordability

Several reviews mentioned the reasonable pricing and affordability of services compared to dealerships, making it a preferred choice for many.

Trustworthiness

While many customers felt the service was honest and straightforward, there were notable complaints about upselling and lack of transparency in some cases.

Mixed Experiences

Feedback varied significantly, with some customers reporting excellent service while others experienced issues with service quality and follow-up.
  • JW
    Jamyl Walker
    4 days ago
    5.0
    From the moment my sister and I walked in the store (11/19/25), Jaleel welcomed us and helped us diagnose what was happening with my vehicle. He was clear during each touchpoint and kept me aware of problems and associated costs to fix the problem. Very personable and we appreciate Jaleel's assistance!
  • TW
    Theresa White
    Nov 10, 2025
    5.0
    These guys are awesome. Scott set me up with new tires at an excellent price. The crew was efficient, friendly and professional. Great Experience!
  • ER
    Elizabeth Ramirez
    Nov 5, 2025
    5.0
    I had a great experience at Mavis Cambridge location. I came in for new tires and a rotation, and the team was friendly, knowledgeable, and efficient from start to finish. Jaleel gave me an honest assessment, explained my options clearly (no upselling!), and had my car ready sooner than expected. I’ll definitely be coming back for future tire and maintenance needs. Highly recommend to anyone looking for trustworthy service and fair pricing!
  • BT
    Bhargav Tilak
    Oct 29, 2025
    5.0
    Booked an 8 am appointment for a tire change. Scott was super helpful and patient despite being the only one at the facility. Walked me through the process and provided some guidance on tires as well. The change and balancing took about an hour and 45 minutes. Happy with the service!
  • JL
    Jacqueline Lanzaro
    Oct 24, 2025
    1.0
    If you are a young woman, DO NOT GO HERE! After getting my brakes done here, I started hearing a strange noise and brought my car back one week later. I was charged another $800 for an axle service to fix the noise only to continue to hear the noise after the service. Turns out they put the wrong brake pads on during my first service and that is what was causing the noise. Now they refuse to answer my calls and give me a refund for the additional axle service that did not fix the original issue I came in for, which was the noise. Rude, immature, and completely demeaning!

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.