Brand Certified
Mavis Tires & Brakes
4.6(1189 reviews)
Certified by Mavis Tires & Brakes • Mar 01, 2026
Business Details
2501 Massachusetts Ave, Cambridge, MA
02140, United States
Certified by Mavis Tires & Brakes • Mar 01, 2026
(617) 420-6260
Certified by Mavis Tires & Brakes • Mar 01, 2026
https://www.mavis.com
Certified by Mavis Tires & Brakes • Mar 01, 2026
About
Certified by Mavis Tires & Brakes • Mar 01, 2026
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Cambridge.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Mavis Tires & Brakes • Mar 01, 2026
Hours
Certified by Mavis Tires & Brakes • Mar 01, 2026
Reviews
4.6
1,189 reviews
5 stars
1,034
4 stars
29
3 stars17
2 stars
19
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising the quick and efficient service while others highlighted issues with communication and delays.
Staff Performance
Several reviews mentioned specific staff members, particularly Jaleel and Scott, as being helpful, professional, and knowledgeable, contributing positively to customer experiences.
Communication Issues
Multiple customers expressed frustration over poor communication regarding appointment scheduling, wait times, and service updates.
Damage Complaints
There were several complaints about damage to vehicles during service, particularly regarding rims and tires, leading to dissatisfaction among affected customers.
Overall Satisfaction
While many customers had positive experiences and expressed a willingness to return, there were significant negative experiences that impacted overall satisfaction.
- DLDannieel Lukkass2 days ago1.0The worst service in the city. They can't even answer questions about a simple burnt-out lightbulb replacement. They treat you like they're doing you a free favor. I DO NOT recommend them!
- AMArunkumar Muthusamy3 days ago5.0Had good experience with Mavis Tires. I went for tire change but there was a mistake and they were kind enough to provide me a free service and was careful in the service. Good staff and management.
- EJEdgar JFeb 15, 20261.0Really negative experience with Mavis generally, especially that person at the front desk. They overpromised on timing and missed their own deadlines, are deeply uncoordinated internally, chipped my rims, and to take the cake, the person at the front desk basically gets angry and defensive if you dare call out the obvious issues they’ve created for you.
- LCLizeth CruzFeb 15, 20261.0I had a frustrating experience with my recent visit. The quoted wait time was much shorter than the actual turnaround, and I received no updates unless I asked.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡⭐
- GJGrace JenkinsFeb 11, 20261.0I specifically scheduled an appointment at Mavis Tires & Brakes to avoid a long wait. Unfortunately, when I arrived on time, my car was nowhere near the scheduled time. I was sitting there for much longer than expected and was given little notice of the delay. If the appointment does not actually refer to a reserved time slot, this should be made clear. It is important to be respectful of customers' time, especially when people plan their days around service appointments.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
Brand Certified Facts from Mavis Tires & Brakes
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