Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cambridge, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central Square Station location today.
Location
Hours
Reviews
4.4
464 reviews
5 stars
348
4 stars
50
3 stars
19
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and professional staff, highlighting specific employees for their excellent service.
Efficiency
Several reviews noted quick and efficient service during both pick-up and drop-off processes, with minimal wait times reported.
Pricing Transparency
Customers expressed frustration over unexpected charges and lack of clarity regarding fees, particularly related to tolls and fuel policies.
Vehicle Condition
While many reported receiving clean and well-maintained vehicles, some customers noted issues with cleanliness and pre-existing damage.
- ASAlex StanleyJan 3, 20265.0Cambridge MA location has such a great team! My wife and I met two females working the counter to pick up our reserved AWD mid size SUV on a cold December Saturday close to closing time. In review of the vehicle, the employee noticed an issue requiring a claim on the car, plus it needed an oil change. Since it was the last available in the class we reserved, they were able to upgrade us to a larger class SUV that had come in. We are so grateful for those gals because we as southern women were not used to driving in such snowy/icy conditions in MA/NH/VT! Thanks for keeping us confident and safe on our holiday trip :)
- ZLZhuang LiJan 1, 20265.0The agents were great and very helpful. We will definitely go back in the future. Highly recommended.
- TATheWorst AtEverythingDec 2, 20252.0Renting a car from a dying company has as many hoops as it does the lacking of customers services for darker skinned customers. 60$ for the car 300$ down for liability and they ask for payment for insurance and an extra fee if someone else is driving the vehicle. Add that up for 3 days to a week. And it’s a highway robbery. Go to touro or Zipcar. Or uber rent. This is a ridiculous set of rules and prices. No wiggle room. I can’t see enterprise surviving another 20 years without adjusting to competition. If it wasn’t for meeting a employee that was the same skin color as me I would’ve never gotten the car. That says a lot bout business in Massachusetts in the year 2025.
- JTJohn V. TremblayNov 10, 20254.0I got rid of my car after three years when my lease was up. I live in Boston so I take public transportation, but sometimes I need a rental car and this location was easy to access via the red line; very easy to get to from Central Square station. There was a slight miscommunication originally, and the clerk gave me the wrong information - but the manager Griffin was fantastic and very customer focused; he helped me and cleared it up. Definitely would rent from them again. Just realize if you return to a different location you confirm the hours of the different location.
- MMMike MikeOct 28, 20251.0The worse location, horrible customer service. I had the worst experience there, they don’t know how to treat people, no patients, if you want to rent a car please don’t go there.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Cambridge, MA?
Enterprise Rent-A-Car is located at 25 River St, Cambridge, MA 02139.
What are the operating hours of Enterprise Rent-A-Car in Cambridge?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 12:00 PM.
What types of vehicles can I rent from Enterprise Rent-A-Car in Cambridge?
They offer a wide range including cars, vans, luxury cars, and trucks.
Does Enterprise Rent-A-Car offer any discounts?
Yes, there are discounts available for active military personnel.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation at Enterprise Rent-A-Car in Cambridge?
You can reserve a vehicle online at their website: https://www.enterprise.com/en/car-rental-locations/us/ma/cambridge-central-square-station-1028.html
Is Enterprise Rent-A-Car open on weekends?
Yes, the location is open Saturday and Sunday from 9:00 AM to 12:00 PM.
What public transit or nearby locations can help me find Enterprise Rent-A-Car at Central Square?
Enterprise Rent-A-Car is located near Central Square with nearby places like Shareaholic cafe and the Law Office of Melissa K Martinelli, making it easy to find when visiting the area.
Are there any attractions near Enterprise Rent-A-Car in Cambridge for customers to visit?
Yes, James P. Cronin Park, a local botanical garden and park, is nearby for a relaxing visit before or after your rental appointment.
Can I find food and coffee options near Enterprise Rent-A-Car in Cambridge?
Yes, Andala Coffee House, a Middle Eastern cafe and coffee shop, and Boston Tea Party bakery and tea room are nearby for convenient dining options.