Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cambridge, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central Square Station location today.
Location
Hours
Reviews
4.4
460 reviews
5 stars
345
4 stars
50
3 stars
19
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, highlighting specific employees for their exceptional service.
Location Issues
Several reviews mentioned problems with the location, including long wait times, understaffing, and issues with vehicle availability.
Transparency and Charges
Customers expressed frustration over unexpected charges and lack of transparency regarding fees, particularly related to damage claims and fuel policies.
Quick Process
Many customers appreciated the quick and easy rental and return process, noting that they were able to get in and out efficiently.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness and condition, with some customers reporting issues while others were satisfied with the cars provided.
- JTJohn V. TremblayNov 10, 20254.0I got rid of my car after three years when my lease was up. I live in Boston so I take public transportation, but sometimes I need a rental car and this location was easy to access via the red line; very easy to get to from Central Square station. There was a slight miscommunication originally, and the clerk gave me the wrong information - but the manager Griffin was fantastic and very customer focused; he helped me and cleared it up. Definitely would rent from them again. Just realize if you return to a different location you confirm the hours of the different location.
- KIKhaled IbrahimOct 28, 20251.0Horrible location. Do not recommend, please go to another location if you want to rent a car.
- MMMike MikeOct 28, 20251.0The worse location, horrible customer service. I had the worst experience there, they don’t know how to treat people, no patients, if you want to rent a car please don’t go there.
- BBBLK BNZOct 20, 20255.0Great service and helpful staff
- MGMichael GullaSep 15, 20254.0They were very professional no hidden fees.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Cambridge, MA?
Enterprise Rent-A-Car is located at 25 River St, Cambridge, MA 02139.
What are the operating hours of Enterprise Rent-A-Car in Cambridge?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 12:00 PM.
What types of vehicles can I rent from Enterprise Rent-A-Car in Cambridge?
They offer a wide range including cars, vans, luxury cars, and trucks.
Does Enterprise Rent-A-Car offer any discounts?
Yes, there are discounts available for active military personnel.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation at Enterprise Rent-A-Car in Cambridge?
You can reserve a vehicle online at their website: https://www.enterprise.com/en/car-rental-locations/us/ma/cambridge-central-square-station-1028.html
Is Enterprise Rent-A-Car open on weekends?
Yes, the location is open Saturday and Sunday from 9:00 AM to 12:00 PM.
What public transit or nearby locations can help me find Enterprise Rent-A-Car at Central Square?
Enterprise Rent-A-Car is located near Central Square with nearby places like Shareaholic cafe and the Law Office of Melissa K Martinelli, making it easy to find when visiting the area.
Are there any attractions near Enterprise Rent-A-Car in Cambridge for customers to visit?
Yes, James P. Cronin Park, a local botanical garden and park, is nearby for a relaxing visit before or after your rental appointment.
Can I find food and coffee options near Enterprise Rent-A-Car in Cambridge?
Yes, Andala Coffee House, a Middle Eastern cafe and coffee shop, and Boston Tea Party bakery and tea room are nearby for convenient dining options.