Brand Certified
Enterprise Rent-A-Car
4.6(162 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
26 New St, Cambridge, MA
02138, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(617) 354-2302
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ma/cambridge-fresh-pond-10g6.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cambridge, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fresh Pond location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.6
162 reviews
5 stars
131
4 stars
17
3 stars
5
2 stars
3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of employees like Sebastian and Terren for their exceptional service.
Vehicle Condition
While most customers received well-maintained vehicles, some reported issues with cleanliness and maintenance, including dirty interiors and malfunctioning features.
Rental Process
The rental process was generally described as quick and hassle-free, with many customers appreciating the efficiency of pick-up and drop-off.
Honesty and Integrity
Several reviews highlighted the staff's honesty, particularly in returning lost items and addressing concerns about vehicle condition.
Mixed Experiences
Despite many positive reviews, there were a few negative experiences regarding customer service and vehicle quality, indicating inconsistency in service.
- CSC SNov 14, 20255.0If I can help it, this is the only location I rent from. 5* every time.
- DDDerek DugosNov 4, 20255.0Best customer services in MA
- PLPierre LucaSep 15, 20255.0Excellente expérience dans cette agence de location de voiture. Personnel accueillant et professionnel, je recommande vivement.
- CPChris ProschelSep 14, 20255.0I Usually choose car rental based on price and location. This time it happened to be that enterprise was closer to my departure and arrival points. And I was very pleasantly surprised about the quality of Service. I may have to rethink my prior strategy.
- AHAshley HaageAug 30, 20255.0Sebastian at Enterprise fresh pond is the most patient, kind and professional enterprise associate I have ever met. Enterprise is lucky to have him! Everything was handled quickly, professionally and with ease thanks to Sebastian!
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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