Safelite AutoGlass

4.5
138 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Burlington area, turn to Safelite AutoGlass. Those in Burlington and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 116 Cambridge Street, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
116 Cambridge Street, Burlington, MA
01803, United States

Hours

Reviews

4.5
138 reviews
5 stars
112
4 stars
9
3 stars
2
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional staff, particularly the manager John, for their helpfulness and communication throughout the service process.

Efficiency

Many reviews highlighted the quick turnaround time for windshield replacements and repairs, with several customers noting that their service was completed faster than expected.

Quality of Work

Overall, customers expressed satisfaction with the quality of the windshield replacements and repairs, although there were a few isolated incidents of dissatisfaction regarding specific repairs.

Scheduling Issues

Some customers experienced difficulties with scheduling appointments and receiving timely updates, indicating a need for improvement in this area.

Cleanliness and Comfort

The waiting area was noted to be clean and comfortable, with amenities like coffee and water available, enhancing the customer experience.
  • CH
    Carole Hasenbein
    Nov 11, 2025
    5.0
    Giselle and other technician did a great job on my walk in windshield blade replacement! Couldn’t have been more accommodating and professional when I was there. Highly recommend this shop.
  • JR
    Joe R
    Oct 19, 2025
    5.0
    Everything went smoothly
  • GG
    Gary Gianino
    Oct 6, 2025
    5.0
    They were prompt to adhering to my appointment. The staff kept me informed as to the progress. The waiting area was clean and had had coffee or water available.
  • MA
    Monica Araujo
    Sep 23, 2025
    5.0
    The manager she’s amazing and really welcoming and very helpful!!!! Great staff too thank you so much 😊 keep up the great work 🥳
  • PB
    Pratip Banerji
    Sep 7, 2025
    5.0
    They replaced my windshield that had a crack in it and did a great job. Scheduling was easy through their website, and their manager was an absolute delight to work with. She called several times to give updates on ordering an OEM winshield, confirming it had arrived, and letting us know the car was ready. I enjoyed my experience interacting with her and it makes me want to go back here if I ever have glass needs.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Burlington offer?

Safelite AutoGlass provides power window regulator, windshield, window, and back glass repair and replacement, along with advanced safety system recalibration.

Can Safelite AutoGlass perform mobile auto glass repair and replacement?

Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in Burlington and surrounding areas.