Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Brockton.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
533 reviews
5 stars
319
4 stars
88
3 stars
36
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from management.
Service Quality
Several customers experienced issues with service quality, including improper oil changes and lack of thoroughness, leading to concerns about vehicle safety.
Efficiency
Many reviews highlighted quick service times, with several customers appreciating the fast oil change process, though some noted longer wait times than expected.
Upselling Practices
Customers expressed frustration with aggressive upselling tactics, feeling pressured to purchase additional services beyond their initial request.
Professionalism
While some staff were described as knowledgeable and professional, there were numerous complaints about unprofessional behavior and lack of attention to detail.
- EGEdwidge V Gouveia3 days ago5.0Very good customer service
- EGEduardo Guardado6 days ago5.0Ease of having preventative maintenance done without an appointment.
- NHNancy Lee HaywardNov 12, 20255.0Amazing team!! Matt assistant manager was friendly, Ken and Christian did the work on my car, great job! I’ll be back
- DGDavid GomesNov 5, 20255.0Always come to this valvoline because of the great staff.Special thanks to these folks.
- DJDallas JeterOct 19, 20255.0I came in around closing, and they still help me out and preformed an amazing job. If your reading this respectfully dont come after 5 let these people go home on time
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Brockton offer?
Valvoline Instant Oil Change in Brockton offers quick, stay-in-your-car oil changes in about 15 minutes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Brockton?
The facility is open Monday through Friday from 7:00 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change in Brockton require appointments?
No, appointments are not required; customers can walk in for oil changes and other services.
What payment methods are accepted at Valvoline Instant Oil Change in Brockton?
They accept credit cards, debit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Brockton?
It is located at 640 Oak St., Brockton, MA 02301, United States.
How long has Valvoline Instant Oil Change been serving customers in Brockton?
Valvoline Instant Oil Change has been serving the Brockton community since June 3, 2005.
Are there other automotive service providers near Valvoline Instant Oil Change in Brockton?
Yes, nearby automotive services include AAMCO Transmissions & Total Car Care, AAMCO Transmission Center, Meineke Car Care, and Saab Energy Service Center, offering various repair and maintenance services.
What dining options are available near Valvoline Instant Oil Change in Brockton?
Nearby dining options include Wendy's, Chili's Grill & Bar, Casa Vallarta (Mexican restaurant), and Subway, providing a variety of meal choices for customers before or after their visit.
Are there any health and medical facilities close to Valvoline Instant Oil Change in Brockton?
Yes, close facilities include Associates in Nephrology, Ian Wu, MD, Brockton Regional Kidney Center, American Renal Associates - Brockton Regional Kidney Center, and Innovative Renal Care Brockton Regional Kidney Center for various health services.
Does Valvoline Instant Oil Change provide any services related to car batteries or auto air conditioning?
Yes, they offer services including car battery sales and auto air conditioning service as part of their vehicle maintenance solutions.