Monro Auto Service and Tire Centers

Reviews

• MH

  Mark Harris

  Mar 9, 2026
  4.0
  The only problem I had was if you tell me you are going to call regarding the service on my vehicle then do it. Four times I had to call
• HC

  Hervey Champagne

  Mar 6, 2026
  1.0
  Was promised my brakes would be done same day and dropped my car off 7:30 that morning, wasn’t done that day and was delayed later the next day causing more inconveniences, go somewhere else if you have the choice!!!
• KC

  Kerri Ciavattone

  Feb 19, 2026
  5.0
  The few new guys I've dealt with are great guys . There was a spell I became hesitant.Mas Tire OG who's watched good guys go trust me it is not a good look.!! This group has seem to fit . Polite respectful and trying to work in timely manor short staffed.
• MS

  markus s

  Feb 18, 2026
  1.0
  I do not recommend going there for your tire service. I brought 4 new tire from GoodYear to ne install by this shop. 1st 2 tires got delivered on Friday. According to GoodYear the shop supposed to call if if there is any conflict with the schedule and they have received the tires. For reference i place the other on Wednesday to have the tires installed on Monday. On Friday i called both the shop and GoodYear. Because i didn't receive a call to confirm my schedule appointment. The shop said they received my order and that the tire should be there on Monday and i should be all set. GoodYear also stated i should be all set for Monday and that they got in touch with the warehouse and the tires should be there. I called the shop again on Sunday just to sure the tires was there. They told me there was no tires and that they will be there on Monday. Monday comes buy nothing, Tuesday nothing, Wednesday nothing. I called GoodYear and that was when they told me that the 1st set was delivered on Friday and the 2nd set was delivered on Monday. I told them that the shop said they didn't have the tires. So GoodYear calle the shop and they confirmed they have all 4 tires. So i called the shop and they again confirmed that the tires are there and i can come in on Thursday and they will install them. I was okay with it no issues what so ever. Thursday i showed up 30 minutes before my appointment. First the customer rep couldn't find my name on the system once i mentioned GoodYear he was like "oh yha, hold on". When he come back he told me they can't do it today if i could do tomorrow. I called GoodYear and canceled the order. Never doing business with this shop.
• NN

  Nico

  Feb 3, 2026
  1.0
  The Brockton Monro location in Massachusetts is an absolute mess of a shop and I feel sorry for whoever has ever had problems or damage caused to their vehicle due to their unprofessional handling and behavior, a simple tire service ended up costing me hundreds of dollars after they broke my wheel hub, took no responsibility or accountability for the damage, insisted that I should buy the parts to fix their damage done to the car and barely acknowledged or tried to fix their damage done vehicle, tried numerous times to contact corporate with no success, contacted district manager and was told that they were not liable for the damage to the car done at the shop by mechanics at the shop. Do not do any business with this company they are a complete joke, no professionalism, no accountability whatsoever and at the end you will end up paying for their own mistakes.

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