Need a rental car in Brockton, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Brockton location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor communication and rude behavior.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including cars being dirty or having unpleasant odors.
Reservation Issues
Multiple customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration.
Staff Recognition
Certain employees, particularly Kinya and Mighty, received consistent praise for their exceptional service and professionalism.
Overall Experience
While some customers had positive experiences, others expressed dissatisfaction with the service, indicating a lack of consistency in performance.
CA
Correia Gonçalves Auzendo
6 days ago
5.0
Bons carros,limpo e prestam um excelente serviço para todos
JJ
jamardjeanpierre jeanpierre
Oct 28, 2025
5.0
I really like to thank Yaz and the whole team of enterprise for helping me get my rental back to enterprise said he come pickup at 2:00PM I asked if he could come sooner he said he do his best and he came early there is no other rental company I will ever use or location thank you guys
MM
Michel Montrond
Oct 14, 2025
1.0
Very Disappointed
My experience with Enterprise Rent-A-Car in Brockton was terrible. The staff showed very poor communication and customer service. They don’t seem to care about their customers — only about their own policies. The employees were rude and unhelpful, making the whole process stressful and frustrating. I would not recommend this location to anyone.
SS
Sherline
Oct 7, 2025
5.0
I recently had the pleasure of renting a vehicle from Enterprise Rent-A-Car at 160 N Main St in Brockton, and I can honestly say it was one of the best customer service experiences I’ve had. From the moment I walked in, the staff made me feel welcome, respected, and well taken care of.
Even though the office was busy, every team member remained friendly, patient, and professional. They greeted me with a smile, explained the rental process clearly, and made sure I understood all the details before driving off. The atmosphere felt organized and efficient, yet still very personal — they took the time to make sure I was comfortable with my vehicle and confident about everything.
The car I rented was clean, well-maintained, and ran perfectly. It was obvious that this location takes pride in the quality of their vehicles and the satisfaction of their customers. The entire process — from pickup to return — was smooth and stress-free.
What really stood out to me, though, was how the staff went above and beyond to help me. Despite how busy they were, they still took the time to give me a ride home after I returned the car. That level of kindness and attention to customer care is rare these days, and it truly made a difference in my experience.
Overall, I couldn’t be happier with the service I received at this Enterprise location. The staff at 160 N Main St in Brockton are professional, courteous, and genuinely care about their customers. I will definitely continue to rent from them in the future and highly recommend this branch to anyone looking for outstanding service and reliable vehicles.
IR
Indian Ridge
Oct 1, 2025
5.0
The handsome, dark-skinned, sexy, cute, black man who sat at the taller front desk and helped me Saturday morning (9/27) did an amazing job. I had five cars to choose from, and he let me check out all of them. I ended up with the one he suggested, and I'm glad I did. The process was quick, and smooth. His fine self had me out of there in under 10 minutes. Unfortunately, I couldn’t take him with me (maybe next time) but I did leave with a great car. Overall, I had an amazing experience & will be renting with Enterprise again!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Brockton, MA?
Enterprise Rent-A-Car is located at 160 N Main St, Brockton, MA 02301.
What are the operating hours of Enterprise Rent-A-Car in Brockton?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Brockton?
Yes, reservations can be made online through their official website or reservation URL.
What payment options are accepted at Enterprise Rent-A-Car in Brockton?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Brockton offer any discounts?
Yes, Enterprise offers discounts for active military members.
What nearby restaurants are close to Enterprise Rent-A-Car in Brockton?
Nearby restaurants include Restaurante Panorama, a Portuguese and African restaurant, and Brockton Roasted Chicken, a Peruvian chicken restaurant.
Are there any nearby places to relax or enjoy nightlife near Enterprise Rent-A-Car?
The Spot Bar and Lounge and the spot dance club are nearby locations where customers can enjoy nightlife after renting a car.
Are there any automotive repair services near Enterprise Rent-A-Car in Brockton?
Yes, automotive services such as Gomes Automobile Body, JP Auto Repair, and Brockton Auto Express are located nearby for any vehicle service needs.
How can nearby places like public storage or daycare centers benefit customers renting from Enterprise Rent-A-Car?
Customers can conveniently access nearby facilities such as Public Storage for storage needs, or Kiddie Haven Day Care if they require childcare while renting a vehicle.