Enterprise Rent-A-Car

3.7
355 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Brockton, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Brockton location today.

Location

Enterprise Rent-A-Car
160 N Main St, Brockton, MA
02301, United States

Hours

Reviews

3.7
355 reviews
5 stars
201
4 stars
34
3 stars
21
2 stars
14
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor communication and rude behavior.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including cars being dirty or having unpleasant odors.

Reservation Issues

Multiple customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration.

Staff Recognition

Certain employees, particularly Kinya and Mighty, received consistent praise for their exceptional service and professionalism.

Overall Experience

While some customers had positive experiences, others expressed dissatisfaction with the service, indicating a lack of consistency in performance.
  • CA
    Correia Gonçalves Auzendo
    6 days ago
    5.0
    Bons carros,limpo e prestam um excelente serviço para todos
  • JJ
    jamardjeanpierre jeanpierre
    Oct 28, 2025
    5.0
    I really like to thank Yaz and the whole team of enterprise for helping me get my rental back to enterprise said he come pickup at 2:00PM I asked if he could come sooner he said he do his best and he came early there is no other rental company I will ever use or location thank you guys
  • MM
    Michel Montrond
    Oct 14, 2025
    1.0
    Very Disappointed My experience with Enterprise Rent-A-Car in Brockton was terrible. The staff showed very poor communication and customer service. They don’t seem to care about their customers — only about their own policies. The employees were rude and unhelpful, making the whole process stressful and frustrating. I would not recommend this location to anyone.
  • SS
    Sherline
    Oct 7, 2025
    5.0
    I recently had the pleasure of renting a vehicle from Enterprise Rent-A-Car at 160 N Main St in Brockton, and I can honestly say it was one of the best customer service experiences I’ve had. From the moment I walked in, the staff made me feel welcome, respected, and well taken care of. Even though the office was busy, every team member remained friendly, patient, and professional. They greeted me with a smile, explained the rental process clearly, and made sure I understood all the details before driving off. The atmosphere felt organized and efficient, yet still very personal — they took the time to make sure I was comfortable with my vehicle and confident about everything. The car I rented was clean, well-maintained, and ran perfectly. It was obvious that this location takes pride in the quality of their vehicles and the satisfaction of their customers. The entire process — from pickup to return — was smooth and stress-free. What really stood out to me, though, was how the staff went above and beyond to help me. Despite how busy they were, they still took the time to give me a ride home after I returned the car. That level of kindness and attention to customer care is rare these days, and it truly made a difference in my experience. Overall, I couldn’t be happier with the service I received at this Enterprise location. The staff at 160 N Main St in Brockton are professional, courteous, and genuinely care about their customers. I will definitely continue to rent from them in the future and highly recommend this branch to anyone looking for outstanding service and reliable vehicles.
  • IR
    Indian Ridge
    Oct 1, 2025
    5.0
    The handsome, dark-skinned, sexy, cute, black man who sat at the taller front desk and helped me Saturday morning (9/27) did an amazing job. I had five cars to choose from, and he let me check out all of them. I ended up with the one he suggested, and I'm glad I did. The process was quick, and smooth. His fine self had me out of there in under 10 minutes. Unfortunately, I couldn’t take him with me (maybe next time) but I did leave with a great car. Overall, I had an amazing experience & will be renting with Enterprise again!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Brockton, MA?

Enterprise Rent-A-Car is located at 160 N Main St, Brockton, MA 02301.

What are the operating hours of Enterprise Rent-A-Car in Brockton?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.