AutoZone Auto Parts

4.1
235 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Crescent Street in Brockton, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brockton, MA or call us at (508) 588-2200.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
651 Crescent St, Brockton, MA
02302, United States

Hours

Reviews

4.1
235 reviews
5 stars
134
4 stars
46
3 stars
23
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.

Staff Knowledge

Several customers highlighted the knowledge and expertise of specific employees, particularly Jay Harris, who received multiple commendations for his assistance.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers noted that the store often has the parts they need, although there were instances of specific items being unavailable.

Management

Positive feedback regarding management's involvement in customer service, with some managers being recognized for their helpfulness and professionalism.
  • AE
    Amos Ettore
    2 days ago
    5.0
    Always shopping for the hoppty
  • JB
    Janice Picher Buckley
    Oct 2, 2025
    5.0
    I went to this Auto Zone beside the home depot in brockto as I had a headlight and tailgate light out. The store is impeccable. A man waited on me and he did not want to work. He was rude and I was not looking forward to dealing with him. Lazy. He said he would do it "if it wasn't too hard." He looked and determined it was too hard. The manager came outside and said he would help me. I dont know his name, but he was a young man who had a unbelievable talent. The first man should be fired and the manager should get a raise. You have a gem with this young man.
  • JM
    Jessica Murat
    Jun 25, 2025
    5.0
    Needed battery asap and was afraid that if I turned off the car it wouldn’t start again. Even left it running in the parking lot while I got the battery. Jay Harris totally saved me. He helped me pick the battery and changed it for me in the parking lot during a heatwave. No lie it was 90 degrees. Thank you Jay!!
  • DP
    Darrell Price
    Mar 29, 2022
    4.0
    Too many people

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Brockton, MA?

AutoZone Auto Parts in Brockton, MA is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services for customer convenience.