Sullivan Tire & Auto Service

Reviews

• SS

  spazzv s

  Apr 22, 2026
  5.0
  Great staff and meet all my expectations. They go above and beyond for their customers thank you. Jimmy is awesome went above and beyond repairing my vehicle and Debbie and Steve at the front desk were very courteous and polite definitely will be a returning customer for all my future needs thank you everyone
• LS

  Leeann Sergio

  Apr 20, 2026
  1.0
  Disaster! Picked up my 1965 mustang to find the right front hub cap off car! Technician had to go look for it on rt. 18!!!! Came back with it and said didn’t hear it fall off! Put a wheel from my spare tire on the rt. Front without any notification or permission from me or Jim the service manager. I was told he went home sick. New white wall tires all marked up and red mustang mat covered in black grease!!! Steve and Jim apologized, and changed wheel back after I waited over another hour. Car was there from 12:30-6:00 ! I do not have peace of mind nor do I feel safe after paying for new tires!!!
• JF

  james fitzsimmons

  Mar 23, 2026
  1.0
  I had a very bad experience at this location of Sullivan Tire. I originally came in for a simple tire repair, but was told my tire couldn’t be patched and that I needed replacements. That’s fine—but the issues started when I was given incorrect information about my vehicle. I was told that only 205 tires would fit my car, which is incorrect. I double-checked with a Hyundai dealership using my VIN and also confirmed on my door jamb sticker that the correct factory size is 195/60R15. Despite this, the manager continued to insist otherwise. I also found tires listed on their own website, but was told that they were discontinued and unavailable, which was confusing since they were still clearly listed. I also called a separate Sullivan location not far that said they DO In fact still have some that could be ordered to the store from their warehouse. So I’ll be shopping there instead. The most concerning issue is that after I got my car back, my door jamb tire information sticker was damaged and partially removed. This sticker was intact before my visit, and now appears scraped off/ cut with marks left on the paint underneath. This is especially concerning since that sticker shows the exact tire size I was referencing during my conversation with the manager. Those types of stickers don’t remove easy, they are made to last with the car, so someone clearly put in a focused effort to remove. I called to address the damage and was told it would be looked into but there did not seem to be any urgency or real care to the issue. Overall, this experience left me with little confidence in the accuracy of the information provided and the care taken with my vehicle. This is how not to do business 101. Please do better.
• JJ

  Jessica

  Feb 27, 2026
  5.0
  My daughter, who is a student at BSU, needed a cv axle replaced after breaking down miles from school and everyone at Sullivan Tire went above and beyond to help her and get her car up and running within hours. They really saved the day and we are so grateful. Customer service was top notch; they were fast and efficient and pricing was very fair. This was also days after the blizzard of 2026 when other garages weren't even cleared of snow, but Sullivan Tire was! We will definitely be back! Thank you SO MUCH!

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