Enterprise Rent-A-Car

4.4
540 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

996 Commonwealth Ave, Boston, MA
02215, United States
(617) 738-6003
https://www.enterprise.com/en/car-rental/locations/us/ma/boston-brookline-1020.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Boston, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brookline location today.

Location

Enterprise Rent-A-Car
996 Commonwealth Ave, Boston, MA
02215, United States

Hours

Reviews

4.4
540 reviews
5 stars
403
4 stars
45
3 stars
31
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and accommodating, with many customers highlighting specific employees for their excellent service.

Efficiency

While many customers appreciated the quick and smooth rental process, some reported long wait times during peak hours, indicating a need for better staffing during busy periods.

Vehicle Condition

Most vehicles were reported as clean and in good condition, although there were isolated complaints about receiving dirty cars or vehicles with maintenance issues.

Pricing Issues

Several customers expressed dissatisfaction with unexpected price increases or discrepancies in rental rates compared to other locations.
  • LT
    Lannhi Tran
    Dec 15, 2025
    5.0
    Everyone at this Enterprise was so kind and so helpful, especially Jason. Maybe the best Enterprise I’ve ever rented from honestly. And given how small their footprint is in Boston, I was pleasantly surprised that they had a Jeep Rubicon for me!
  • SI
    Shay Illouz
    Dec 15, 2025
    5.0
    It’s been excellent renting from this place multiple times. Everything worked quickly and smoothly, the staff is great and friendly, and they truly went above and beyond. Thanks
  • HL
    Hui Li
    Dec 3, 2025
    5.0
    The staff was friendly and wear customer's shoes to deal with extra requests from customer. Superb job done !
  • NQ
    Niklas Öqvist
    Nov 21, 2025
    5.0
    Fick väldigt bra och snabb hjälp trots att jag inte hade ett fysiskt kreditkort! Hade blivit krångel utan bilen! Tack för hjälpen, Jason Yip!
  • BS
    Bernie Sanchez
    Nov 20, 2025
    5.0
    Riley and Jason made the check-out and in process super easy. Car was clean and ready for me when I arrived.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Boston offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for various rental needs.

Where is Enterprise Rent-A-Car located in Boston?

Enterprise Rent-A-Car is located at 996 Commonwealth Ave, Boston, MA 02215, US.