Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Boston, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brookline location today.
Location
Hours
Reviews
4.4
536 reviews
5 stars
400
4 stars
45
3 stars
30
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, contributing to a positive rental experience.
Efficiency
Many customers noted quick and easy pickup and drop-off processes, although some experienced longer wait times during busy periods.
Vehicle Condition
Most rentals were reported to be clean and in good condition, though there were isolated complaints about dirty vehicles and maintenance issues.
Pricing Issues
Several customers expressed dissatisfaction with unexpected price increases and discrepancies in rental rates compared to other locations.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding service quality and communication, particularly in high-stress situations.
- NQNiklas Öqvist2 days ago5.0Fick väldigt bra och snabb hjälp trots att jag inte hade ett fysiskt kreditkort! Hade blivit krångel utan bilen! Tack för hjälpen, Jason Yip!
- BSBernie Sanchez3 days ago5.0Riley and Jason made the check-out and in process super easy. Car was clean and ready for me when I arrived.
- RTRobert TannenwaldNov 13, 20255.0Service excellent. Car ready quickly. Online check in saved a lot of time. Price fair. Definitely plan to keep using this Enterprise location.
- IKIrene KimNov 7, 20251.0We rent a car and picked up on Friday night, somehow there is a group of students, seem like they are going on a road trip together, in the beginning, only few ppl, and after couple of minutes, there are students filling in the room, we waited for almost 1.5 hour to got our car, the staff just said they will do the group first, even though for ppl came after us, so just like that, we waited for more than 1 hour, until all the students are gone. I think this should def be better arranged and more efficiency, although they booked together, but as I noticed, they booked one car for one single person. We also have our plans, I don’t want to escalate, but somehow are the only Asians
- JMJen MatsonOct 25, 20255.0Everyone I spoke with was fantastic-nice, friendly, helpful. The process was very easy,- they brought me the car at the body repair shop and I left it there when I got mine. The car was great. I had it for a month. Brand newgreat condition, drove so well.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Boston offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for various rental needs.
Where is Enterprise Rent-A-Car located in Boston?
Enterprise Rent-A-Car is located at 996 Commonwealth Ave, Boston, MA 02215, US.
What are the operating hours of Enterprise Rent-A-Car in Brookline?
The Boston Brookline location is open Monday to Friday from 8:00 AM to 6:00 PM and on weekends from 9:00 AM to 12:00 PM.
Can I reserve a rental car online for the Enterprise Rent-A-Car Boston location?
Yes, you can reserve your vehicle online at https://www.enterprise.com/en/car-rental-locations/us/ma/boston-brookline-1020.html.
What payment methods are accepted at Enterprise Rent-A-Car in Boston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special programs?
Yes, they offer discounts for active military members and the location is women-owned.
What nearby public transportation can help me get to Enterprise Rent-A-Car in Boston?
Babcock Street train station is nearby, providing convenient public transportation access to Enterprise Rent-A-Car.
Are there any notable nearby universities near Enterprise Rent-A-Car Boston?
Yes, Boston University has multiple campus buildings close to the location, including the Computer Science & IT Programs and Center for Professional Education.
What are some nearby dining options close to Enterprise Rent-A-Car in Boston?
Nearby dining options include T Anthony's Pizzeria, a popular Italian restaurant, and Gopchang Story Boston, which is a restaurant, diner, and bar.
Is there an auto repair service near Enterprise Rent-A-Car in Boston?
Yes, Firestone Complete Auto Care is located nearby and offers tire sales, automotive repair, and parts and accessories.