Brand Certified
Enterprise Rent-A-Car
4.4(546 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
996 Commonwealth Ave, Boston, MA
02215, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(617) 738-6003
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ma/boston-brookline-1020.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Boston, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brookline location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.4
546 reviews
5 stars
409
4 stars
44
3 stars
31
2 stars
16
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Jason, Matthew, and Sanea.
Efficiency
Several reviews highlighted the quick and smooth process for both pickup and return, although some noted long wait times during busy periods.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about receiving dirty cars and issues with vehicle maintenance.
Reservation Issues
Some customers experienced problems with reservations, including being charged higher rates than expected and issues with vehicle availability.
- FFFrancesca5 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- WAWilliam AudyFeb 14, 20265.0I absolutely love this Enterprise location. Kyle the manager and his staff are always willing to help and make people feel comfortable. Very much deserving of a 5 star rating. I would and do recommend everyone to this Enterprise location.
- GMGabby McDonaldFeb 14, 20265.0I've rented from this location multiple times and I've had an amazing experience every time. Jason and Riley were so helpful and made the whole rental experience so easy! Thank you again for everything!
- RJRohan JadejaJan 29, 20265.0They made the whole pickup and return experience smooth and painless. Matthew was awesome and super helpful!
- ALAndrew LiuJan 21, 20261.0I went to this location to pick up a rental that was provided by an insurance company while my vehicle was in the shop. Upon pickup Matt tried charging me a DW/CDW (Damage waiver/Collision damage waiver) which was $26.99 per day. This was an optional add on but he framed it as a requirement and used phrases such as “you have a balance” and along the lines of “you do not have insurance coverage on this vehicle”. After talking to the adjuster in the parking lot, everything was paid off and I shouldn’t pay a single dime. Sure enough I walked back in and another person explained that the DW/CDW was optional and not mandatory. I got my refund. Legally, this is very dangerous for Enterprise. This was very deceptive and I won’t be going to this location again. Do your research before renting, especially as a first timer.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Boston offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for various rental needs.
Where is Enterprise Rent-A-Car located in Boston?
Enterprise Rent-A-Car is located at 996 Commonwealth Ave, Boston, MA 02215, US.
What are the operating hours of Enterprise Rent-A-Car in Brookline?
The Boston Brookline location is open Monday to Friday from 8:00 AM to 6:00 PM and on weekends from 9:00 AM to 12:00 PM.
Can I reserve a rental car online for the Enterprise Rent-A-Car Boston location?
Yes, you can reserve your vehicle online at https://www.enterprise.com/en/car-rental-locations/us/ma/boston-brookline-1020.html.
What payment methods are accepted at Enterprise Rent-A-Car in Boston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special programs?
Yes, they offer discounts for active military members and the location is women-owned.
What nearby public transportation can help me get to Enterprise Rent-A-Car in Boston?
Babcock Street train station is nearby, providing convenient public transportation access to Enterprise Rent-A-Car.
Are there any notable nearby universities near Enterprise Rent-A-Car Boston?
Yes, Boston University has multiple campus buildings close to the location, including the Computer Science & IT Programs and Center for Professional Education.
What are some nearby dining options close to Enterprise Rent-A-Car in Boston?
Nearby dining options include T Anthony's Pizzeria, a popular Italian restaurant, and Gopchang Story Boston, which is a restaurant, diner, and bar.
Is there an auto repair service near Enterprise Rent-A-Car in Boston?
Yes, Firestone Complete Auto Care is located nearby and offers tire sales, automotive repair, and parts and accessories.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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