Brand Certified
Enterprise Rent-A-Car
4.0(372 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
17 Melnea Cass Blvd, Boston, MA
02118, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(617) 442-7500
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ma/boston-roxbury-10l9.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Boston, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Boston Roxbury location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
372 reviews
5 stars
239
4 stars
38
3 stars
18
2 stars
7
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Darren and Maddie.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including cars smelling of smoke or being unclean upon pickup.
Reservation Issues
Numerous customers reported problems with reservations, including overbooking and unavailability of reserved vehicles, leading to frustration and cancellations.
Location Challenges
The branch is located in a challenging area, with some customers expressing concerns about safety and accessibility.
Mixed Experiences
While many had positive experiences, others reported significant issues, indicating a lack of consistency in service quality.
- MBMichael BoydFeb 10, 20265.0Friendly staff, no issues with the car rental whatsoever.
- APA personDec 6, 20253.0The customer service staff was great as always at Enterprise. I needed a Chrysler Pacifica for moving. As others mentioned, the national reservation service isn't linked to the local level. I reserved, then called the local branch. They told me the car wasn't available after the national reservation said it was. No problem, the local staff put me on the wait list and called back a day later to say it was available for me. I rented it. Only complaint was the car smelled like weed and the floor had not been vacuumed, and a canister of some type of pills were in the front storage area. Glad I found them before driving off, wouldn't want to be charged with having drugs if ever stopped. Biggest issue was smelling weed every time got into the van. Might not ever rent from this location, Roxbury MA again. But will others.
- LWlorna whiteDec 2, 20254.0On the stuff was very nice very welcome and very patient give me choices on the different vehicles. Help me to choose one that fits my budget and I think that was very nice.
- DBDeepro BoseDec 1, 20255.0The best enterprise branch to get a car!! I started my car rental journey from this branch and was deeply impressed with their customer service. The folks at the desk make sure that every customer is attended nicely and not made to wait for long time to get the car. They also make sure that if the car I booked was unavailable, they would always give the option to get a free upgrade. These perks indeed built a strong reputation of enterprise as a company and I have been renting from here everywhere in the US. Will recommend people to use this branch whenever in Boston!
- EBErick ByronNov 30, 20251.0Sucked
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Boston Roxbury?
Enterprise Rent-A-Car in Boston Roxbury offers a wide range of vehicles including cars, vans, and luxury rental options.
Where is Enterprise Rent-A-Car located in Boston?
Enterprise Rent-A-Car is located at 17 Melnea Cass Blvd, Boston, MA 02118.
What are the operating hours for Enterprise Rent-A-Car in Boston Roxbury?
The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 1 PM, and is closed on Sundays.
Can I book a rental car online for the Boston Roxbury location?
Yes, you can reserve your rental car online at Enterprise's official website for the Boston Roxbury location.
What payment methods are accepted at Enterprise Rent-A-Car Boston Roxbury?
They accept AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Does Enterprise Rent-A-Car in Boston offer airport pick-up services?
Yes, Enterprise Rent-A-Car Boston Roxbury provides airport pick-up services for your convenience.
Is there nearby parking when visiting Enterprise Rent-A-Car in Boston Roxbury?
Yes, Crosstown Center Garage is nearby and provides convenient parking options for visitors.
Are there any coffee shops or places to grab a snack near Enterprise Rent-A-Car Boston Roxbury?
Dunkin', a popular coffee shop and bakery, is located nearby and a great spot to grab coffee or donuts before your rental trip.
What transportation options are near Enterprise Rent-A-Car Boston Roxbury?
Paul Revere Transportation, a bus station and freight service, is close by and can assist with local transit needs.
Are there any hotels near Enterprise Rent-A-Car Boston Roxbury for out-of-town customers?
Yes, Hampton Inn & Suites Boston Crosstown Center is a nearby hotel ideal for visitors renting cars at Enterprise.
Brand Certified Facts from Enterprise Rent-A-Car
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