About
Acura DealerCar DealerUsed Car Dealer
Our family built this dealership in 1989. We were one of the early adopters of the Acura brand, and we have worked hard to do this brand justice right here in Massachusetts. By putting our customers first and ensuring that we always deliver the very best in customer service, we have continually attracted new customers while making old friends out of the customers who have visited us in the past. Now we have regulars throughout Auburn and the surrounding areas including Worcester, Framingham, Springfield, and more. Come to Paula R. Bouchard Auto Sales, Inc. dba Acura of Auburn, and let us help you get into a great car today.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
1,398 reviews
5 stars
1,303
4 stars
44
3 stars11
2 stars9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to go above and beyond.
Sales Experience
Many reviews noted a smooth, pressure-free car buying process, with staff providing clear information and support throughout.
Service Quality
The service department received high marks for promptness, thoroughness, and effective communication regarding vehicle maintenance.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often returning for both sales and service needs.
- ASAmy Story4 days ago5.0Very efficient service department, everything was explained thoroughly, and there was a pleasant area to wait in while the car was being worked on.
- RMRichard Mariani5 days ago5.0My wife and I enjoyed working with Lizet Resuli at Acura of Auburn. Lizet was very knowledgeable regarding the Acura RDX that we eventually purchased as well as the complete process on completing all of the paperwork and finalizing the deal. His complete understanding of the technology package and how everything worked as well as setting up the new car was just incredible. He really understood the technology and could explain it very well. At no time was there ever any pressure to buy placed on us by Lizet or anyone on the staff at Acura of Auburn. We are enjoying our new car very much and would recommend to anyone if you’re looking for an Acura visit Acura of Auburn and ask for Lizet.
- TLTara Lamoureux6 days ago5.0I had a wonderful experience! Erica was so sweet and helpful and Lizet was wonderful as well. They took care of EVERYTHING and in a very timely manner.
- MTMiranda TsoumasJan 6, 20265.0I had a fabulous experience at Acura Auburn. I called and spoke with Keith in the morning to express my interest in buying the 2025 Honda pilot black edition. He was able to secure the deal for me quickly and efficiently. When I arrived to start the in person process, I met with Lizet. They were warm and welcoming. They were also very informative. I met with Erica, who was also fantastic. She was so warm and welcoming as well as knowledgeable. All three of these people seem to be integral parts of the team. I live about an hour away and made it my goal from the beginning to leave with my vehicle. We didn’t arrive until after 3 PM And so I knew it was cutting it close. The team worked quickly and diligently to complete the deal and registration so that I was able to leave with my vehicle same day! I would be more than happy to recommend accurate of Auburn and will definitely be returning in the future!
- CGCatalina GrahamDec 19, 20255.0Geri-lynn at the front desk was amazing. I had my acura towed there to get looked at with a Christmas tree light of issues. They diagnosed rodent damage quickly and kept me up to date with everything they found. They gave me decent prices. They got the done work faster than they estimated. Joe in the garage was professional and kind answering all of my questions. I will absolutely be going back to this location for preventative maintenance and any other issues going foward. Thanks acura of auburn!
Frequently Asked Questions About Acura of Auburn
What is Acura of Auburn and when was it established?
Acura of Auburn is a family-owned Acura car dealership established in 1989, serving Auburn and surrounding Massachusetts areas.
What are the operating hours of Acura of Auburn?
Acura of Auburn is open Monday to Thursday from 7:00 AM to 7:00 PM, Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 11:00 AM to 4:00 PM.
Where is Acura of Auburn located?
Acura of Auburn is located at 476 Southbridge Street A, Auburn, MA 01501, USA.
What car brands and products does Acura of Auburn offer?
Acura of Auburn specializes in the Acura brand and offers new and used cars.
What payment options are accepted at Acura of Auburn?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does Acura of Auburn provide vehicle service and repairs?
Yes, Acura of Auburn offers onsite vehicle services and repairs including oil changes.
Is Acura of Auburn accessible for customers with disabilities?
Yes, the dealership has wheelchair accessible entrances and parking.
Which nearby places can customers visit when coming to Acura of Auburn?
Nearby, customers can visit Culligan for water treatment services, Premier Shield Insurance for insurance needs, and Senior Helpers for home health care services.
How can nearby businesses like Flooring & More Buying Group and Nal's Paint Center be useful during a visit to Acura of Auburn?
Customers visiting Acura of Auburn can conveniently access Flooring & More Buying Group for home goods and Nal's Paint Center for hardware supplies nearby.
Are there local amenities like salons and health centers near Acura of Auburn?
Yes, Duncan's Barbershop and E Z Tan Hair and Nails provide beauty services, and Auburn Weight Loss Clinic offers health and nutrition support close to Acura of Auburn.