Brand Certified
Acura of Auburn
4.8(1439 reviews)
Certified by Acura of Auburn • Mar 01, 2026
Business Details
476 Southbridge Street A, Auburn, MA
01501, United States
Certified by Acura of Auburn • Mar 01, 2026
(508) 832-0444
Certified by Acura of Auburn • Mar 01, 2026
About
Certified by Acura of Auburn • Mar 01, 2026
Acura DealerCar DealerUsed Car Dealer
Our family built this dealership in 1989. We were one of the early adopters of the Acura brand, and we have worked hard to do this brand justice right here in Massachusetts. By putting our customers first and ensuring that we always deliver the very best in customer service, we have continually attracted new customers while making old friends out of the customers who have visited us in the past. Now we have regulars throughout Auburn and the surrounding areas including Worcester, Framingham, Springfield, and more. Come to Paula R. Bouchard Auto Sales, Inc. dba Acura of Auburn, and let us help you get into a great car today.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Acura of Auburn • Mar 01, 2026
Hours
Certified by Acura of Auburn • Mar 01, 2026
Reviews
4.8
1,439 reviews
5 stars
1,339
4 stars
48
3 stars11
2 stars9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the dealership for its friendly, professional, and helpful staff, highlighting a no-pressure sales environment.
Efficiency
Many reviews noted the prompt and efficient service during both sales and maintenance appointments, with quick turnaround times and clear communication.
Overall Experience
The majority of customers reported a smooth and enjoyable car buying experience, often mentioning the transparency and care shown by the staff.
Service Quality
The service department received high marks for thoroughness and professionalism, with many customers expressing satisfaction with the quality of service provided.
Follow-Up
Several customers appreciated the follow-up communication after their purchases, indicating a commitment to customer satisfaction.
- VDVin DAmato1 day ago5.0This was my second visit to Acura of Auburn after moving back to the area in the summer of 2025. My experience has been positive, the team is professional, things went smoothly. Nothing negative to note at this point.
- JBJoan BentleyFeb 24, 20265.0The appointment today for a recall check and oil change was excellent. Service was prompt and efficient. Reynaldo handled the process with professionalism and kindness.
- DDDavid DarvishFeb 18, 20265.0I had a very positive experience at this Acura Dealership. I worked with a salesman named Don who was extremely helpful. A nice individual named Erica handled all of the paperwork. They had me in my new car and all of the paperwork filled out fairly quickly and they followed up with me after the sale to make sure I was satisfied with my purchase. I would recommend working with the team at this dealership.
- AUA Google UserFeb 5, 20265.0The team at Acura of Auburn are amazing! My salesperson Don, and manager, Kieth were very easy to work with and it truly was a zero pressure experience. This is my second purchase from Acura of Auburn and I highly recommend checking them out if you’re in the market for a new car. The experience they give you really makes you feel special and valued. Can’t say enough!
- KCKelsey CaricchioJan 31, 20265.0⸻ I cannot recommend this dealership enough! From the moment I walked in, Michelle greeted me with such warmth and kindness, she’s the kind of person who makes you feel valued and welcome right away. Lizet, the sales associate, was phenomenal...knowledgeable, patient, and made the car-buying process smooth and even fun. Keith, the manager, went above and beyond to ensure everything was perfect, and Erica, the finance manager, made the final steps effortless and stress-free. This team truly sets the gold standard for customer service. Everyone, from reception to sales to management, works together seamlessly to make you feel like a VIP. If you’re in the market for an Acura, this is the place to go,you’ll drive off in your dream car feeling completely cared for. 5 stars doesn’t even begin to cover it!
Frequently Asked Questions About Acura of Auburn
What is Acura of Auburn and when was it established?
Acura of Auburn is a family-owned Acura car dealership established in 1989, serving Auburn and surrounding Massachusetts areas.
What are the operating hours of Acura of Auburn?
Acura of Auburn is open Monday to Thursday from 7:00 AM to 7:00 PM, Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 11:00 AM to 4:00 PM.
Where is Acura of Auburn located?
Acura of Auburn is located at 476 Southbridge Street A, Auburn, MA 01501, USA.
What car brands and products does Acura of Auburn offer?
Acura of Auburn specializes in the Acura brand and offers new and used cars.
What payment options are accepted at Acura of Auburn?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does Acura of Auburn provide vehicle service and repairs?
Yes, Acura of Auburn offers onsite vehicle services and repairs including oil changes.
Is Acura of Auburn accessible for customers with disabilities?
Yes, the dealership has wheelchair accessible entrances and parking.
Which nearby places can customers visit when coming to Acura of Auburn?
Nearby, customers can visit Culligan for water treatment services, Premier Shield Insurance for insurance needs, and Senior Helpers for home health care services.
How can nearby businesses like Flooring & More Buying Group and Nal's Paint Center be useful during a visit to Acura of Auburn?
Customers visiting Acura of Auburn can conveniently access Flooring & More Buying Group for home goods and Nal's Paint Center for hardware supplies nearby.
Are there local amenities like salons and health centers near Acura of Auburn?
Yes, Duncan's Barbershop and E Z Tan Hair and Nails provide beauty services, and Auburn Weight Loss Clinic offers health and nutrition support close to Acura of Auburn.
Brand Certified Facts from Acura of Auburn
Acura of Auburn partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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