Bill Deluca Chevrolet

Reviews

• JH

  Jim Hauer

  2 days ago
  4.0
  Overall, very good wok. Communication over the 5 weeks or repair time could have been much more proactive.
• JS

  Jimmy Stodder

  5 days ago
  5.0
  Service was was great. Ashly was very nice and very Helpful. I will be using Bill Deluca Andover for all my service needs from now on
• RJ

  Richard Blanchard Jr

  Mar 12, 2026
  5.0
  Kevin and the team of mechanics were thorough with the diagnostic of the electrical issue with my car. Identified the problem quickly and made the repair. Great communication throughout the process. Highly recommend using their service department!
• AG

  Amelia Gonzalez

  Feb 18, 2026
  1.0
  Poor communication, poor explanation & poor service. I had to call every time to get an explanation or update, then acted annoyed. I had an appointment for 10:30 Tuesday morning, by 3pm I hadn’t heard anything so I called, they said that the car has not been looked at, and that it would get a diagnosis the next day. I was not told that they lacked technicians that would be able to diagnose or look at my engine problem, or they shouldn’t have over scheduled. I explained that I did not have a vehicle to take to work, I asked about courtesy vehicles, they said they did not have any, that my warranty company would not cover a rental due to “part delay”, when in reality my car was deemed unsafe to drive. I had to pull teeth and play phone tag, getting transferred to the wrong people. As someone who works in the customer care industry, please get better communication.
• RS

  Ryan Stowell

  Oct 31, 2025
  5.0
  I’ve been going to the Bill DeLuca Andover, MA location since I bought my 2024 Traverse new and they have been excellent so far.