Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
153 reviews
5 stars
108
4 stars
16
3 stars
11
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with installations and product selections.
Employee Recognition
Specific employees like William, Nelson, and Jared received multiple commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, there were also mentions of poor service and unhelpful staff, indicating inconsistency in customer experiences.
Product Availability
Customers appreciated the good selection of parts and products, although some reported issues with specific items being out of stock.
- TDTertia Downer2 days ago5.0I had the best experience I’ve ever had at auto zone Amherst. Erin was so helpful, got me the wipers I needed and installed them for me. He was very pleasant and definitely knows what he’s doing. I was hesitant going back to Auto zone because of horrible past experiences. Erin is an asset to that store. I will definitely go back because of him and his great service. I hope that other employees watch and learn from him. Thank you Erin . I appreciate your kindness and great service.
- CRCarlos RiveraDec 11, 20255.0Great guys, get the job done the right way! Highly recommend!!!!!!!!
- JDjulia duphilyOct 31, 20255.0I went today to get a replacement headlight and William was super helpful!
- JIJ Pepper Frazier IIOct 19, 20255.0Chez is awesome. He is very knowledgeable, helpful and polite. I highly recommend using the Auto Zone in Amherst MA and ask for Chez you will not be disappointed. Thank you Chez
- TSTodd SimondsAug 18, 20255.0Always helpful and knowledgeable about the product line at the store and willingness to discuss details about the products you are looking for. I highly recommend AutoZone of Holyoke
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Amherst?
AutoZone Auto Parts in Amherst is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery options for customers.
What types of auto parts and accessories does AutoZone carry?
AutoZone carries a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands can I find at AutoZone Auto Parts in Amherst?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at this store.
How can I contact AutoZone Auto Parts for customer service in Amherst?
You can reach AutoZone Auto Parts customer service via email at customer.service@autozone.com or by calling their main phone number at +1 413-345-7020.
Is there convenient public transportation or nearby places that can help me find AutoZone Auto Parts?
Yes, AutoZone is located near other well-known places such as AUTO PLUS and Fisher Auto Parts, which can help you orient yourself when visiting the store at 373 Northampton Rd in Amherst.
Are there dining options near AutoZone Auto Parts in Amherst for a meal before or after my auto parts visit?
Yes, nearby dining options include Quiznos sandwich shop, Omi Omy Vietnamese restaurant, China Dynasty Restaurant and Lounge, Dunkin', ZENSHI Handcrafted Sushi, Ginger Garden, and Papa Johns Pizza for fast food.
What other automotive services and stores are close to AutoZone Auto Parts in Amherst?
Nearby, you can find Fisher Campus Auto Supply, Golden Nozzle Car Wash, Zbylut Motor Works for vehicle repair including Mercedes, BMW, Audi, and more, as well as other AutoZone locations.
Are there other types of stores around AutoZone Auto Parts that I might want to visit?
Yes, surrounding stores include Goodwill for thrift shopping, VIP Nails salon, Supercuts hair salon, Big Y World Class Market for groceries, Dollar Tree discount store, and Liquors 44 Hadley for beverages.
Which phone numbers and online resources can I use to learn more about or shop at AutoZone Auto Parts Amherst?
You can call the store at +1 413-345-7020 or toll-free at +1 800-288-6966. Visit their website at https://www.autozone.com/locations/ma/amherst/373-northampton-rd.html or their Facebook page at https://www.facebook.com/606565759398623 for more information and online shopping.