Location.com logo
Brand Certified

AutoZone Auto Parts

4.3
(156 reviews)

Business Details

373 Northampton Rd, Amherst, MA
01002, United States
(413) 345-7020
https://www.autozone.com/locations/ma/amherst/373-northampton-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
373 Northampton Rd, Amherst, MA
01002, United States

Hours

Reviews

4.3
156 reviews
5 stars
111
4 stars
16
3 stars
11
2 stars
6
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Knowledge

Employees were frequently noted for their expertise and ability to provide accurate information about products.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences with specific employees or issues with product availability.

Installation Assistance

Several customers appreciated the free installation services offered by staff, enhancing their overall experience.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.
  • AB
    Ashley Berthiaume
    Feb 20, 2026
    5.0
    I'm incredibly grateful that William helped with my tire issue. Even the snow and the cold didn't stop him from being able to help get me home safe. Thank you!
  • SS
    Sabrina
    Feb 1, 2026
    5.0
    My car is old and always has problems so I've become a bit of a regular. I've always had a pleasant experience with the staff at this location. Michael, tonight was particularly helpful. He scanned my engine, pulled up price ranges, and told me which shops wouldn't rip me off. He went above and beyond to help me despite it being a free service. As a college student I really appreciate someone looking out for me to make sure I don't get scammed and taking the time to explain to me what is broken and why / when it should be fixed.
  • RR
    Rachel
    Jan 23, 2026
    5.0
    This store exceeds my expectations for customer service. I will be back to buy anything I need for my car from here!
  • TD
    Tertia Downer
    Jan 10, 2026
    5.0
    I had the best experience I’ve ever had at auto zone Amherst. Erin was so helpful, got me the wipers I needed and installed them for me. He was very pleasant and definitely knows what he’s doing. I was hesitant going back to Auto zone because of horrible past experiences. Erin is an asset to that store. I will definitely go back because of him and his great service. I hope that other employees watch and learn from him. Thank you Erin . I appreciate your kindness and great service.
  • CR
    Carlos Rivera
    Dec 11, 2025
    5.0
    Great guys, get the job done the right way! Highly recommend!!!!!!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Amherst?

AutoZone Auto Parts in Amherst is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery options for customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: