Valvoline Instant Oil Change

4.2
289 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Allston.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
222 Brighton Ave., Allston, MA
02134, United States

Hours

Reviews

4.2
289 reviews
5 stars
194
4 stars
33
3 stars
19
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, although some reported negative experiences with specific employees.

Service Quality

While some customers were satisfied with the oil change and additional services, others reported issues such as improper handling of their vehicles leading to further problems.

Speed of Service

Several reviews highlighted the quick turnaround time for oil changes, with many customers appreciating the efficiency of the service.

Sales Tactics

There were mixed feelings about the upselling of additional services, with some customers appreciating the lack of pressure while others felt it was excessive.

Management Issues

A few reviews mentioned poor management and customer service experiences, particularly regarding handling complaints and employee behavior.
  • AE
    Amos Ettore
    2 days ago
    5.0
    Good, quick
  • SF
    Samantha Fine
    Nov 7, 2025
    5.0
    Had a great experience here. I was worried since it was my first time getting my car's oil changed outside of the dealership and saw some mixed reviews, but the people there were great. Super nice, straightforward, offered extra services but didn't push when I refused, and took extra care. The guys saw the latch to release the hood needed grease and made it better than when I got it from the dealership just for an extra $1 oil charge (it's been like this forever and the dealership has never done anything). When he was done changing the oil he showed me the dipstick. Again I was nervous I'd leave worse off, but I left super happy and they didn't treat me like I didn't know my car. Will be going back.
  • CG
    Corinne Greene
    Oct 12, 2025
    1.0
    Service was fine, but one employee made a sexist comment to me that made me very uncomfortable. This was my first time at a Valvoline and I will not be going back. Would not recommend.
  • JI
    Josh Isaacson
    Oct 11, 2025
    5.0
    Good job the guy was kind they did it all in under 15 mins and took my valid coupon so was only 89$ for full synthetic and for instant oil change that’s a very fair price
  • TC
    T C
    Sep 2, 2025
    1.0
    I'm going to start with my story and get on with the advice. $110 for an oil change, not cheap, but at least when you pay such a premium, the service you can expect is fast, and of good quality. For the oil change part, it was! However, the "technician" gives me a hard time about my air filter, which is fine, it is not the first time this has happened. I ignore that predatory old school sales tactic. I pay and get ready to leave. As I begin to drive away, something sounds off when I press on the pedal. I get to my destination and open the hood to find that during the period of time they took to try to sell me an air filter, they place it back misaligned, opening the intake to the hot air from the inside of the engine bay, making it very loud and potentially very dangerous to the engine. After a 20 minute wait on hold, and 3 phone calls internally, I had to come back and have the manager(?) fix it. I would be singing a different tune if anyone along the lines had been apologetic, or made me feel that this quality of work is not expected, or that they even take exception to it, but it everyone's tone suggests that this level of work is not only normal, but a part of their dance routine! I am disappointed, and people should expect ONLY the service that they ask for. And when a service is denied, for that to be respected. To prospective customers: You don't need ANOTHER headache in your life and these guys would surely find a way to do give you one. I would suggest seriously evaluating who does your oil and maintenance. To Valvoline: Hire people who pay attention to what they doing instead of whatever was going on inside bay 3 at your Allston location. You don't charge what you do and need a quality control cycle. That's an expectation.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Allston provide?

They offer 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Allston?

It is located at 222 Brighton Ave., Allston, MA 02134, USA.