Advance Auto Parts

3.8
222 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 393 Cambridge St in Allston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
393 Cambridge St, Allston, MA
02134, United States

Hours

Reviews

3.8
222 reviews
5 stars
122
4 stars
36
3 stars
15
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised the staff for being friendly and helpful, others reported rude behavior and poor handling of returns.

Inventory Issues

Frequent complaints about incorrect inventory levels and items being out of stock, leading to customer frustration.

Store Management

Concerns about store hours and management practices, including early closures and lack of communication.

Staff Knowledge

Staff knowledge varies; some customers found employees helpful and knowledgeable, while others felt staff lacked basic car knowledge.

Positive Experiences

Several customers shared positive experiences with specific employees who went above and beyond to assist.
  • MM
    Mark Miller
    Oct 25, 2025
    5.0
    Small but well stocked with knowledgable and helpful staff.
  • MM
    Mark Markiewicz
    Oct 2, 2025
    1.0
    They closed early. Wasn't able to pickup a new battery. No one answered from inside or on the phone.
  • IA
    Indigo Austin
    Sep 30, 2025
    1.0
    Not AutoZone. Horrible return and exchange policy. Do not go here.
  • RC
    Ricardo Colin
    Jun 6, 2025
    1.0
    So disappointed with this company never use again Management sucks they didn’t help to find my purchase to return or get store credit for the future . Horrible costumer service.. let’s go to different businesses companies.
  • FK
    Filipp Kashirtsev
    Apr 11, 2018
    4.0
    It seemed like the staff just wanted me to buy the most expensive product, instead of actually what I needed

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*