Advance Auto Parts

3.8
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 393 Cambridge St in Allston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
393 Cambridge St, Allston, MA
02134, United States

Hours

Reviews

3.8
225 reviews
5 stars
122
4 stars
36
3 stars
15
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Inventory Issues

Several reviews highlighted problems with inventory accuracy, including items being out of stock or orders being lost or canceled without notification.

Store Management

Customers expressed frustration with inconsistent store hours and early closures, leading to inconvenience.

Product Knowledge

While some staff were noted for their expertise, others were criticized for lacking basic knowledge about car parts and services.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent service while others reported poor interactions and dissatisfaction.
  • TO
    TJ Oliva
    Nov 30, 2025
    5.0
    The attendant, Rashid, was incredibly helpful, friendly, and patient from start to finish. Truly great customer service. What really impressed me happened after I left. Rashid contacted me to let me know that an important piece was still attached to the old battery I turned in for the core charge refund. He wanted to be sure I had it, since it’s something I might need. He even offered to hold it for me or leave it somewhere secure if I couldn’t get back before they closed. That kind of service, attention, and care is always appreciated.
  • MS
    Mark Sassu
    Nov 23, 2025
    1.0
    Provided no help. Told me to Google this issues with my car.
  • MM
    Mark Miller
    Oct 25, 2025
    5.0
    Small but well stocked with knowledgable and helpful staff.
  • MM
    Mark Markiewicz
    Oct 2, 2025
    1.0
    They closed early. Wasn't able to pickup a new battery. No one answered from inside or on the phone.
  • IA
    Indigo Austin
    Sep 30, 2025
    1.0
    Not AutoZone. Horrible return and exchange policy. Do not go here.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*