Business Details
About
Auto Repair ShopTire ShopTransmission ShopBrake ShopOil Change Service Station
V&F Auto Inc. is proud to be the best local auto repair shop in Agawam, MA! Since 1988, our family owned and operated service center has been providing top quality auto repair services to Agawam, Feeding Hills, Southwick, West Springfield and the surrounding Massachusetts communities. Our focus is right in our name – Value & Friendly Auto Service!
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
677 reviews
5 stars
595
4 stars
34
3 stars6
2 stars8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and accommodating staff, highlighting their willingness to help and provide thorough explanations.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and services, noting thorough inspections and effective solutions.
Trustworthiness
Several reviews indicated a sense of trust in the business, with customers feeling confident in the integrity and honesty of the services provided.
Communication
Customers appreciated the clear communication regarding repairs, costs, and timelines, with many noting updates throughout the service process.
Mixed Experiences
Some customers expressed dissatisfaction with specific incidents, citing issues with pricing transparency and service recommendations.
- SSSophia4 days ago5.0Very kind staff, clean waiting room. Felt safe as a young woman going in alone.
- OKOumar KeitaJan 2, 20265.0Everyone was so friendly and helpful, definitely recommend them!!
- GGGeorgeDec 19, 20251.0They don't know what they're doing...
- DDDaveNov 20, 20255.0I knew my car repair was going to be a complicated one and knew the first estimate was low. As the evaluation and repair proceeded more parts were needed, as twenty years of wear and tear takes it's toll, and the labor to replace them. At the end, adding up what I was aware of as far as repairs - and not any parts that were a surprise - the estimate doubled. John explained every part and its urgency in safety not to put it off. All the repairs were necessary and far enough gone to be a recognizable safety concern and I agreed. I inspected the repairs when they told me it was ready and I saw all the brand new parts and the cleaned off surfaces of where the work took place and the meticulous care taken to do the job correctly and the things they did to try to keep the repair costs to a minimum. I saw integrity in what they do. I trust them for my car repairs and I told John that. It's hard finding a new repair shop. Mine retired and left me looking. I'm glad I stopped there to get a bike inspection and had a chance to feel them out. I'm a fan of V&F Auto Dave P
- JCJeffrey CoplandNov 13, 20255.0Amazing experience. They were super helpful and provide thorough reports and amazing customer service
Frequently Asked Questions About V&F Auto
What are the operating hours of V&F Auto?
V&F Auto is open Monday through Friday from 7:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is V&F Auto located?
V&F Auto is located at 443 Springfield St, Agawam, MA 01001, United States.
Which services does V&F Auto provide?
V&F Auto offers auto repair, tire services, transmission work, brake service, oil changes, wheel alignment, and also sells used cars.
Is V&F Auto accessible for customers with disabilities?
Yes, V&F Auto has a wheelchair accessible entrance, parking, and unisex wheelchair accessible restrooms.
Does V&F Auto require appointments for service?
Yes, appointments are required for services at V&F Auto.
Is V&F Auto a family-owned business?
Yes, V&F Auto is a family owned and operated auto repair shop since 1988.
How can I schedule a service appointment with V&F Auto?
You can schedule a service appointment by visiting https://vfauto.com/schedule/
What nearby dining options are available near V&F Auto?
Nearby dining options include Peppo's Pizza and Partners Restaurant, where customers can enjoy a meal before or after their auto service visit.
Are there other automotive services near V&F Auto?
Yes, nearby automotive services include V&F Auto Sales and Carquest Auto Parts, useful for customers seeking more automotive products or used cars.
What local shops and amenities can be found close to V&F Auto?
Close to V&F Auto are amenities like Scoops of Agawam ice cream shop, Next Fitness And Crossfit gym, and Vintage Couture Interiors thrift store, great for visiting while your car is serviced.