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Safelite AutoGlass

4.2
(139 reviews)

Business Details

65 Great Road, Acton, MA
01720, United States
(888) 843-2798
http://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Acton area, turn to Safelite AutoGlass. Those in Acton and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 65 Great Road, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
65 Great Road, Acton, MA
01720, United States

Hours

Reviews

4.2
139 reviews
5 stars
103
4 stars
7
3 stars
2
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and professional service, with many noting quick turnaround times and effective communication.

Installation Issues

Several reviews highlighted problems with windshield installation, including poor fitting and low-quality materials, leading to additional issues post-service.

Customer Support

Feedback indicated frustrations with customer support, particularly regarding difficulty in reaching staff and resolving issues through automated systems.

Overall Experience

While many customers had positive experiences, there were notable complaints about specific incidents of poor service and miscommunication.
  • KP
    keyur patel
    Feb 14, 2026
    5.0
    Great service, definitely recommend using them.
  • TB
    Talia Bigelow
    Feb 10, 2026
    1.0
    windshield doesn't seem to fit the car very well; there's a lot of black surround that cuts into the window that makes it seem like it might have been the wrong size. they did something to recalibrate the sensor and now my car keeps beeping at me all the time. wipers were replaced but they don't clean the windshield right so either the windshield or the wipers are off. probably all things I could go back and deal with but the energy to fight the company and try to get it fixed feels unnecessary. All I wanted to do was get rid of the crack and now I've got three other problems.
  • DD
    Danielle D
    Feb 8, 2026
    5.0
    I decided to go have it done in person, as the temperatures just continued to be very cold and didn’t think we could do it at my own house. I went in with my laptop so I could work while they worked. I was out in under 2 hours and they were very informative.it went through my insurance so I had a $0 balance.
  • KD
    Kim and Rob Dolliver
    Jan 28, 2026
    5.0
    Great experience! Quick and job well done!
  • SM
    Shawna McMullen
    Jan 24, 2026
    1.0
    I had my windshield replacement schedule for my insurance company I had them set to come to my house but received a call saying because I don't have a heated garage I had to go to their location. I was told I was going to be at the location for an hour and a half. I arrived at my appointment time at 2:00 and sat here for 2 hours when I finally received a text message stating that the technician just started work on my car. When I was finally able to talk to somebody that came out of the garage, I had to repeat myself I was ignored and then finally when I was able to get the technicians attention he told me they had 17 cars today and they're backed up they just started working on my car. In my opinion this is poor customer service somebody should have came and informed me of the amount of time that was going to be needed there is no bathroom here! I am extremely disappointed and the service that I've received. I was brushed off and ignored. I was told I was going to be here another 45 minutes. Hopefully this is true and not a lie. It's also freezing in here! This is the Acton location

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass offer in Acton, MA?

Safelite AutoGlass provides auto glass repair and replacement services including power window regulator, windshield, window, and back glass repairs, as well as advanced safety system recalibration.

Where is Safelite AutoGlass located in Acton?

Safelite AutoGlass is located at 65 Great Road, Acton, MA 01720, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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