Tommy's Express® Car Wash

4.3
223 reviews
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Business Details

200 Thomas Rd., West Monroe, LA
71291, United States
(318) 350-6050
https://tommys-express.com/locations/la114/
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About

Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of West Monroe, LA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
200 Thomas Rd., West Monroe, LA
71291, United States

Hours

Reviews

4.3
223 reviews
5 stars
152
4 stars
30
3 stars
11
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report poor customer service and unresolved issues.

Cleaning Effectiveness

Many customers express dissatisfaction with the cleaning results, noting that cars often remain dirty after washes, particularly with higher-priced options.

Value for Money

While some customers appreciate the membership and pricing structure, others feel that the washes do not justify the cost, especially when the service fails to meet expectations.

Equipment Issues

Several reviews mention problems with the car wash equipment, including ineffective dryers and vacuums, leading to unsatisfactory cleaning outcomes.

Customer Experience

Positive experiences are highlighted by friendly staff interactions, but negative experiences include reports of damage to vehicles and lack of accountability from management.
  • CM
    Carlos Martinez
    Oct 26, 2025
    1.0
    This car wash doesnt remove all the soap , horrible rinse!
  • JA
    JEFF ADAMS
    Sep 22, 2025
    5.0
    Great and easy!!!
  • GC
    Garner Calhoun
    Sep 4, 2025
    5.0
    I always have a good experience here. First, I get to pay a person! So I don't have to worry about losing my money in a machine and then having to go look for someone to get reimbursed, as I have done before at another carwash. Second, the person who takes my money is smiling and courteous and the same is true of the team member who directs me on to the conveyor belt (which can be just a little bit scary!) I'm not really a car person so I just get the basic wash, but the car comes out sparkling clean; so, I'm satisfied. Very satisfied! Although I get the basic wash I still look at their price board which is very visible ( no hidden charges here!) And the prices appear to be very reasonable, especially if you wash your car on a regular basis. Plus, some items, including the vacuums, are free! Because Tommy's is located on Thomas Road near the interstate, I don't have to waste time. Drive up. Pay. Be directed through. Turn left ( I'm kinda tired by this time and just want to get home, so I seldom vacumn) . Hit Thomas Road. And within a minute or two I am on the interstate headed home! Tommy's Carwash in West Monroe! Perfect!
  • RH
    Rebecca Holland
    Aug 16, 2025
    5.0
    Great experience! I recommend buying a wash plan. The app works great.
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Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in West Monroe?

Tommy's Express® Car Wash in West Monroe is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 11:00 AM to 8:00 PM.

What payment options does Tommy's Express® Car Wash accept?

They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.