Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in West Monroe, LA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,756 reviews
5 stars
819
4 stars
471
3 stars
233
2 stars
71
1 star
162
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported unsanitary conditions in restrooms and showers, with frequent mentions of dirtiness and unpleasant odors.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and lack of attentiveness.
Food Availability
Several reviews highlighted issues with food availability, with customers expressing frustration over empty shelves and limited options.
Parking Issues
Parking was noted as a concern, with comments on tight spaces and the presence of dropped trailers taking up spots.
Overall Experience
While some customers had positive experiences, many expressed disappointment with cleanliness and service, leading to a generally negative perception of the location.
- ALAnthony LynchNov 1, 20254.0It's ok if you get there early and get a good hot meal, television stations in the area, great lighting in the parking lot, quiet scenery......
- DBDoug BOct 25, 20251.0I thought dropped trailers were against policy, well not at this pilot, tried to find a spot to park and 5 dropped trailers were taking up free spots
- ABAnton BulgakovOct 16, 20254.0Not bad Pilot, spacious and convenient parking, but 4 showers only, and all of them needs good cleaning
- NPNujad PerezOct 13, 20251.0Trying to take a shower, I supposed to be next, shower was not ready, they told me to wait, while 5 employees talking at front, no one was taking care of the showers, no customer service whatsoever. I had to leave without showering
- SSSvetlanaSep 30, 20251.0We stopped at this Pilot truck stop and were really disappointed. There was no food available at all – no salads, no pizza, no burgers, not even fruit. The shelves and baskets were completely empty. Isn’t a Pilot supposed to have these basics as part of the franchise? How can everything be out of stock in one day? Very frustrating experience for travelers who count on Pilot for a meal.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities does Pilot Travel Center in West Monroe, LA offer?
The travel center offers gas, diesel, DEF high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
Are showers available at this Pilot Travel Center location?
Showers availability varies by location; please use the store locator tool at https://locations.pilotflyingj.com/search to find locations offering showers.
Can anyone purchase a shower at Pilot Travel Center?
Yes, showers can be purchased by anyone at Pilot Travel Center locations.
What are the operating hours for Pilot Travel Center in West Monroe?
The center is open 24 hours every day, including holidays with regular hours.
What payment methods are accepted at this location?
Accepted payments include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and contactless payments.
Does this location have amenities like CAT scales and propane services?
Yes, all locations have CAT scales. For propane and other RV services, please visit https://pilotcompany.com/rv-services or use the Pilot app.
What nearby restaurants can I visit before or after stopping at Pilot Travel Center?
Nearby restaurants include Subway, Wendy's, Mane Street Fish House, and Sam’s Southern Eatery, offering a variety of fast food and seafood options.
Is there a nearby propane supplier close to Pilot Travel Center?
Yes, Blue Rhino Propane Exchange is nearby, providing convenient options for propane exchange.
Where can I find nearby automotive repair or tire services?
Southern Tire Mart offers tire sales and repairs, and United Rentals provides automotive repair services close to the travel center.
Are there electric vehicle charging stations available at Pilot Travel Center in West Monroe?
Yes, the location includes an Electric Vehicle Charging Station to support EV drivers on the road.