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Advance Auto Parts

4.2
(485 reviews)

Business Details

1090 Thomas Rd, West Monroe, LA
71292, United States
(318) 388-0436
https://stores.advanceautoparts.com/la/west-monroe/1090-thomas-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1090 Thomas Rd in West Monroe offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1090 Thomas Rd, West Monroe, LA
71292, United States

Hours

Reviews

4.2
485 reviews
5 stars
285
4 stars
103
3 stars
48
2 stars
23
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Michael and Glasper.

Product Availability

Several reviews mentioned issues with product availability and incorrect orders, leading to customer dissatisfaction.

Store Experience

Customers noted a clean and organized store environment, although some experienced long wait times for assistance.

Mixed Feedback

While many reviews were positive, there were also complaints about rude service and inconsistent experiences depending on the staff member.
  • KP
    Kolten Penix
    Feb 13, 2026
    1.0
    This staff is useless. I ordered a necessary part I needed for my vehicle and was told for sure it would be here same day (ordered as soon as store opened). I call later in the day to confirm. And get told the part will not be in for 2 more days. Very rude service. Didnt even apologize👎👎👎
  • AK
    Aliece Knighten
    Jan 22, 2026
    5.0
    Micheal was great! He helped me get the battery I needed and with a smile! He’s always friendly and helpful.
  • JG
    Jordan D Garcia
    Jan 16, 2026
    5.0
    Giving it 5 stars cause of Mike had a return that I argued with another employee from the couple days ago told me no returns because of the way a box is opened like he wants me to un do the crimps that are melted in the plastic and melt it back. Stupid anyway Preciate mike for letting me come in there do my return no bullcrap and getting me out in 5 minutes.
  • AK
    austin keshner
    Jan 16, 2026
    1.0
    I ordered a part from this location giving a full description of my truck and insisted on getting them to check it with my VIN number as well before ordering. After being assured it would fit I drove 25 minutes to the store to pay for the item to be ordered. The part arrived 7 days later so had to make another trip to pick it up just to find out it didn't fit. So making yet another trip I returned the part and was told that $50 dollars of my order was shipping cost and they couldn't return that money to me. After their employee screwed up they couldn't return my money much less the time and fuel I spent getting the wrong part from these people!
  • BP
    Brookelynn Powell
    Jan 13, 2026
    5.0
    Michael at Advance Auto Parts was extremely courteous and helped me. He is a great employee and a terrific person. He deserves a raise!! Thank you Michael for making my experience great!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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