Advance Auto Parts

4.5
422 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5305 Cypress St in West Monroe offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5305 Cypress St, West Monroe, LA
71291, United States

Hours

Reviews

4.5
422 reviews
5 stars
297
4 stars
67
3 stars
42
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Barbara, Paul, and Karen.

Efficiency

Customers appreciate the quick service and efficiency in handling their needs, often mentioning fast assistance and smooth transactions.

Store Environment

The store is noted for being clean, organized, and welcoming, contributing to a positive shopping experience.

Product Availability

Many reviews indicate that the store typically has the parts customers need in stock, enhancing convenience for shoppers.

Mixed Experiences

While most feedback is positive, there are a few mentions of inconsistent service, particularly regarding specific employees.
  • DS
    Dwayne Strickland
    3 days ago
    5.0
    The friendliest auto parts store you’ll ever go to. Always helpful.
  • TF
    trey faulk
    Nov 16, 2025
    5.0
    The service was very exceptional, and Miss Karen helped me so well that I recommended a raise for the woman
  • DD
    dayoffaith365
    Nov 15, 2025
    5.0
    Karen has great customer service and very knowledgeable about all the products I needed. Made my shopping experience here very easy I will definitely continue to come here. I highly recommend!!
  • MJ
    Madison Janke
    Nov 12, 2025
    5.0
    I NEVER write reviews, but after the experience I had with Lance and Billy today, I just had to! My mom and I were traveling from SC to TX when it appeared that our alternator was going out. We limped it to Advance just when our battery died. And it was DEAD dead. Lance and Billy pulled all the stops to charge it back up and gave us recommendations for where to get it replaced. So friendly and accommodating, and didn’t try to sell us on anything. They went above and beyond and I am so grateful!
  • TB
    Toby Bickham
    Nov 5, 2025
    5.0
    Billy was marvelous and very courteous, knowledgeable. Barbara helped with serving me, too. Come see em! You will love it!😜

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*