NTB-National Tire & Battery

4.6
599 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Terrytown today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
101 Terry Pkwy, Terrytown, LA
70056, United States

Hours

Reviews

4.6
592 reviews
5 stars
514
4 stars
23
3 stars
11
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout their service experience.

Efficiency

Numerous reviews highlighted the quick turnaround time for services, with many customers appreciating the promptness of the work done.

Professionalism

Customers frequently noted the professionalism of the staff, particularly mentioning their knowledge and ability to explain services clearly.

Mixed Experiences

While many reviews were positive, there were also significant complaints regarding service quality and issues with vehicle repairs that led to dissatisfaction.

Value for Money

Several customers felt that the pricing was fair and appreciated the transparency in service costs, although some felt they were overcharged.
  • NO
    Nabil Odeh
    Nov 16, 2025
    1.0
    Rude and overpriced My money can be spent anywhere definitely like here
  • AJ
    Amariell Jones
    Nov 11, 2025
    5.0
    Great service, nice people and everything was taken care of in the right way with no damage
  • JW
    Joel Woodrow
    Nov 3, 2025
    5.0
    Jorel was awesome. Great customer service. He diagnosed the problem quick and took great care of me. Great great mechanic!!
  • CS
    Carolyn Stearns
    Oct 29, 2025
    5.0
    Highly recommend National Tire & Battery! Long story short, I popped one tire on my car and two teenagers were helpful to put the spare on. Here it is two days later and I have low pressure in a second tire. I was concerned because I already had the spare tire on my car and would be stuck if it were a “nail in the tire” situation. Also, it will be a couple of days before I can have the new tire put on because it’s a special order. So, for my peace of mind, I stopped at National Tire and Battery to get my tire’s pressure checked and to make sure the lug nuts were secured enough on the spare for travel. Although they were extremely busy, Jorel came out and properly leveled the pressure in all my tires and tightened the lug nuts on the spare (that were a bit loose). When he was done, I asked what I owed, and he said nothing. This is above and beyond kindness when he had a busy scheduled day ahead of him, he took the time out to give me peace of mind that I am very grateful for! THANKS JOREL!
  • RG
    Renee Gardner
    Oct 14, 2025
    1.0
    I am truly disappointed in the service rendered by NTB at this location. I went there for tire replacement having found a slow leak in one of the tires. The staff at NTB said they thought that the tire would need only a patch but that I also needed a tire rotation or alignment. This was done but the very next day, the tire had gone completely flat. I returned with the car and now they told me I needed to have the tire replaced. They put a new tire on but I noted also that whereas I had never had an indicator light come on before, an indicator light kept coming on as I was driving it. Eventually, I wound up having to take the car in to the dealer and they then informed me that the wrong sized tire had been used by NTB. That meant I needed another new tire put on. NTB had charged me close to $200 for the tire and here I was out of another near $200. I think there was indifference to and lack of consideration for the customer on the part of NTB, whose staff ignored or did not know about needing to guarantee that the right tire size be used for the car; they did not care whether the car would subsequently drive smoothly or well or if the job was done right. They were quick to think up additional jobs that “needed” to be done in order to charge the customer more and, in my mind, could care less about giving the customer high-quality service and honesty. I feel cheated out of $200. I won’t recommend them or use them again!

Frequently Asked Questions About NTB-National Tire & Battery

What types of auto services does NTB-National Tire & Battery in Terrytown offer?

NTB offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repairs.

What are the operating hours for NTB-National Tire & Battery in Terrytown?

The store is open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.