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From haggle-free Ford sales to expert auto service, Mike Willis Ford takes great care of our customers. Shop for a new F-150 or used heavy-duty truck at our Ford dealership in Sulphur, LA, today and be sure to ask about our new car specials, Ford financing incentives and our exclusive Lifetime Powertrain Warranty. From convenient Mobile Service to a local service center staffed by Master Technicians, you can count on us to keep your vehicle in top shape for miles to come! Mike Willis Ford is renowned as a local car dealer with good reviews because we make the sales and service experience The Way It Should Be!
Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to go the extra mile.
Sales Experience
Many reviews noted a smooth and pressure-free vehicle purchasing process, with specific salespeople receiving commendations for their knowledge and assistance.
Service Department
The service department received high marks for efficiency, communication, and the convenience of services like vehicle pickup and drop-off.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often mentioning they would return for future purchases and services.
Areas for Improvement
Some customers reported issues with communication and service delays, particularly regarding scheduling and follow-up.
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Kristi Racca
Nov 17, 2025
5.0
The bad reviews always speak the loudest. When people are satisfied they don’t usually have a lot to say. I would 100% trust Mike Willis again for my purchase and service needs. They have always taken great care of me even during my sometimes lengthy services needs. Put me in a comparable and comfortable loaner, communicated timely, answered my questions and offered multiple solutions. They reached out to me about recalls and offered either an on site fix or other hassle free options. I felt confident in their ability to make sure my needs were met after my new vehicle purchase. I would highly recommend! Great Team. Great Service.
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Mike Hill
Nov 13, 2025
5.0
It was a quick and easy process to purchase a new set of tires for my F150. The price was very competitive and the service was great. They dropped me off at work and delivered my truck with its new shoes. Thanks Tyler!! I’ll be bringing my son’s truck to Mike Willis for a set soon.
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Kelly Khoury
Nov 12, 2025
5.0
Mike Willis Ford picked up my vehicle which was making noises after being serviced at a different business, found the problem, repaired it and returned my vehicle before I left work! They definitely have my business from now on!
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Wendy Phillips
Nov 8, 2025
5.0
I live in Daphne Alabama and bought a Lincoln Navigator from Willis Ford . I wsd confident enough to buy it sight unseen. Cody and Hunter were extremely competent and handled everything for me . Everything they said they were going to do they did & them some ! I took delivery ladtnight and had tears in my eyes when my movers arrived . My four legged companions love it ! They fell asleep ladtnight watching dog TV in my massaged seats ! Thanks Mike Willis Ford , Cody & Hunter for making this all happen ! I am truly blessed !
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Focus Locus
Nov 6, 2025
5.0
Josh, my service advisor, Lee Boyd, parts manager along with the technician and the whole crew at Mike Willis Service department took care of my needs and repair in a professional, timely manor. The team prides themselves on courteous speedy and knowledgeable customer service. They Treated me like family and addressed my problems with ease and perseverance. The technician paid attention to detail and performed the repairs with precision. His high level of experience assured me of an efficient and quality service experience. They will always be my go-to for all my automotive needs. Two thumbs up and 5 stars only due to the fact that I only have two hands and they don’t offer more than 5 stars. Thanks guys!!!