Gerber Collision & Glass

Reviews

• PL

  Pierce LaFleur

  Aug 27, 2024
  1.0
  I will NEVER bring anything back to this repair shop. They completely ruined the front end of my truck. I took my truck in with nearly $20k worth of repair and I drove it away with a dent left in my door, paint discoloration on my hood, clear coat puddles dripping from my hood, and my exhaust tips bent to hell. To make things worse, I drove out of their parking lot and my tires were rubbing my fenders so bad it tore up the inside of my fender well and also my mud flaps. My truck NEVER rubbed before this. I went back and complained and the “manager” didn’t say a word he just sat there smoking a cigarette and was ignoring everything I had to say. The estimator was the only person in the building that was helping me with these problems. I wouldn’t bring anything to these clowns. Did quick work but it was a terrible job, my truck still isn’t fixed. Sorry excuse for a manager gerber, if you messed up admit to it like a man don’t go and hide when things get tough. THANK YOU TO THE ESTIMATOR CHRIS, he was the ONLY helpful person in the building. This was the Sulphur, La location…… Now I am replying to their reply on my review, nobody has contacted me, nor have they tried to contact me, whoever you are talking about is lying and so is whoever responded to my review. I hear the new Manager is a nice lady, I’m looking forward to speaking with her. IF they contact me.
• JO

  Jo-Cinda O'Quian

  May 9, 2024
  5.0
  Appreciated regular progress updates from the awesome staff at Gerber. In addition to every employee I had conversations with were pleasant. Thanks so much guys!
• CC

  Christina Cox

  Oct 31, 2023
  5.0
  I had a great experience with Gerbert Collision &Glass. They were friendly, fast and had great communication throughout the process. Definitely impressed from start to finish. They provided such an easy process and I will definitely refer them to others

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