Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Sulphur, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sulphur location today.
Location
Hours
Reviews
4.0
158 reviews
5 stars
101
4 stars
14
3 stars
9
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported poor experiences with unprofessional behavior and long wait times.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including unavailability of vehicles and poor communication.
Cleanliness and Condition
Customers generally appreciated the cleanliness of the vehicles, but there were complaints about receiving cars with unpleasant odors.
Staffing Problems
Multiple reviews noted that the location is understaffed, leading to long wait times and overwhelmed employees.
Overall Experience
While many customers had positive experiences, there were significant complaints regarding service consistency and management responsiveness.
- MMMitchell2 days ago5.0The young man that checked us out did his job well can't ask for any better
- VEvaughn ehrman3 days ago5.0I dealt with the Sulphur location and they went above and beyond in my situation. There is just doing your Job and their is going above and doing more.
- JMJacelyn MOct 14, 20255.0Had a wonderful experience!
- EDEric DuplechinOct 7, 20255.0Great service
- CHCarrie HaymonAug 8, 20253.0This is the hardest review ever!!! First off let me say when I was there I was helped by a gentleman.(wish I could remember his name) He was very helpful and cheery! I really appreciated him assisting me and getting me out the door quickly and answering my questions. With no fault of his own-the phone rings non stop, he is the only person is the office and now I have double charges on my card and when I call to ask about this I get hung up on and sent to voicemail-which also hangs up on you. This of course is very upsetting because when I do the chat with enterprise the response that I get is it will be 5-8 business says for the refund. I want to know about the extra charge! I would have liked to have given this location five stars for the young man that helped me but they got him running around with no help. How can he do his job with no assistance and then on top of that the phone and chat services not even being helpful.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Sulphur, LA?
Enterprise Rent-A-Car in Sulphur, LA is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Sulphur, LA?
Enterprise Rent-A-Car is located at 4145 E Napoleon St, Sulphur, LA 70663.
What types of vehicles can I rent at Enterprise Rent-A-Car Sulphur?
Enterprise offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
Does Enterprise Rent-A-Car in Sulphur offer any special rental deals?
Yes, they offer great weekend rates which can be booked through their website.
What payment options are accepted at Enterprise Rent-A-Car in Sulphur?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for pickup at the Sulphur location?
Yes, reservations can be made online at their website for the Sulphur location.
Is the Sulphur Enterprise Rent-A-Car location owned by a woman and do they offer discounts for active military?
Yes, this location is woman-owned and offers discounts for active military members.
What nearby automotive services can customers visit before or after renting a car from Enterprise Sulphur?
Nearby automotive options include Gerber Collision and Glass for auto repairs, Sulphur Automotive for tire and oil services, and Dupre's Towing for roadside assistance, convenient for vehicle maintenance or emergencies.
Are there nearby fuel stations or convenience stores near Enterprise Rent-A-Car in Sulphur?
Yes, customers can find E-Z Mart and Shell nearby, offering fuel, convenience store items, and car wash services to support your rental experience.
What points of interest close to Enterprise Rent-A-Car Sulphur might be useful for customers planning activities?
Customers can check out Safety Wearhouse for industrial gear shopping, The Pooch Salon for pet grooming, and Jobeck's Party Center for event planning before or after their rental visit.