Brand Certified
Valvoline Instant Oil Change
4.7(484 reviews)
Certified by Valvoline Instant Oil Change • Apr 26, 2026
Business Details
1205 E. Bert Kouns, Shreveport, LA
71105, United States
Certified by Valvoline Instant Oil Change • Apr 26, 2026
(318) 797-0507
Certified by Valvoline Instant Oil Change • Apr 26, 2026
https://store.vioc.com/la/shreveport/1205-e--bert-kouns
Certified by Valvoline Instant Oil Change • Apr 26, 2026
About
Certified by Valvoline Instant Oil Change • Apr 26, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Shreveport.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Apr 26, 2026
Hours
Certified by Valvoline Instant Oil Change • Apr 26, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday7:00 AM - 5:30 PM
Sunday9:30 AM - 4:30 PM
5/25/20267:30 AM - 6:00 PM
7/4/20267:00 AM - 5:30 PM
9/7/20267:30 AM - 6:00 PM
11/26/20267:30 AM - 6:00 PM
12/25/20267:30 AM - 6:00 PM
Reviews
4.7
484 reviews
5 stars
419
4 stars
25
3 stars
12
2 stars5
1 star
23
- DADemetric AllenApr 23, 20265.0Kobe, Lexi Azari, and Kammi were amazing individual. They did excellent service on my oil change!! I will be back
- GFgregory frankApr 20, 20265.0Excellent customer service from the team of Bert Kouns Auto Mall. I would recommend anyone to stop by and get the car full service!!
- RCRenee ColemanApr 16, 20265.0Very efficient and polite ! Thorough with recommendations. Maddox is a credit to your company. I'll use your service again!
- BDBrittany Devers-LyonsApr 10, 20265.0The crew on 4/9/26 on youree Drive Shreveport, was amazing! They were quick, thorough, and quite funny. I will definitely be back
- JBJasmine BrandonApr 9, 20261.0As a returning customer, I expected a higher level of care and accountability during my visit. Unfortunately, this experience fell well short of those expectations. I came in for a routine oil change on a company vehicle, and while Maddox was courteous, he was training a new employee at the time. During the service, I was informed that the oil cap had been accidentally knocked off and lost. This resulted in a significant delay while another employee had to leave the location to search multiple auto parts stores for a replacement. While I understand that mistakes can happen, the way the situation was handled was disappointing. I waited on-site for an extended period with minimal communication and only a bottle of water offered for the inconvenience. I was told, “we will take care of the oil cap,” which felt like a given, considering the part was lost during the service. There was no meaningful effort to acknowledge the time lost or the inconvenience caused. During a follow-up interaction, Azari mentioned that something could be discounted on my next visit. However, given the experience, I expressed that I would not be returning. Her response of “ok,” without any attempt to resolve the issue or retain me as a customer, was disheartening. Overall, this experience lacked professionalism, urgency, and customer care. As someone who has returned in the past, I expected better accountability and service recovery. Unfortunately, this visit has led me to reconsider using your services in the future.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Shreveport offer?
Valvoline Instant Oil Change provides oil changes, car battery services, vehicle inspections, auto air conditioning service, and general auto repair and maintenance.
Where is Valvoline Instant Oil Change located in Shreveport?
It is located at 1205 E. Bert Kouns, Shreveport, LA 71105, USA.
What are the operating hours of Valvoline Instant Oil Change?
The location is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required for services at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location in Shreveport opened?
This location opened on February 13, 2017.
Is Valvoline Instant Oil Change open on holidays?
The location is closed on holidays such as November 27, 2025 and December 25, 2025.
What nearby places can I visit after or before my service at Valvoline Instant Oil Change?
Nearby, you can visit Holmes Car Wash for a vehicle wash or enjoy a meal at Burger King or Chuck Wagon Crawfish, a seafood and Cajun restaurant food truck.
Are there nearby car dealerships or automotive repair shops near Valvoline Instant Oil Change?
Yes, nearby automotive businesses include Yokem Toyota, Volvo Cars Shreveport, Orr Nissan Shreveport, and Morgan Buick GMC Shreveport, among others.
Can I rent a car near the Valvoline Instant Oil Change in Shreveport?
Yes, Enterprise Rent-A-Car and Enterprise Truck Rental are nearby options for vehicle rentals.
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