Valvoline Instant Oil Change

4.5
344 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Shreveport.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
401 Kings Hwy, Shreveport, LA
71104, United States

Hours

Reviews

4.5
344 reviews
5 stars
280
4 stars
25
3 stars
4
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their professionalism and attentiveness.

Service Quality

While some customers reported excellent service and quick oil changes, others experienced issues with unprofessionalism and inadequate vehicle care.

Efficiency

Several reviews noted quick service, but there were complaints about long wait times and disorganization during busy periods.

Communication

Customers appreciated clear communication about services performed, though some felt that recommendations were not adequately explained or justified.

Management Issues

There were mixed reviews regarding management, with some praising the manager's efforts while others criticized the handling of complaints and service quality.
  • DJ
    dwell johnson
    3 days ago
    5.0
    They did a great job and very friendly, Kiara took very good care of me and my truck
  • JB
    James Berry
    4 days ago
    5.0
    I always use Valvoline they are quick and nice and have great oil
  • JS
    javasia sparks
    Nov 11, 2025
    5.0
    Best service I've ever had
  • KY
    Kathleen Yerby
    Nov 10, 2025
    5.0
    Austin and Kaleb were both super nice and made me feel very welcome and appreciated as a customer and a person. They were both very professional also.
  • JP
    Jason Pitts
    Oct 28, 2025
    1.0
    Went in to get an inspection and left overcharged and extremely dissatisfied. The employees seemed as though they were unprepared and unprofessional. After waiting a while and being told to switch bays two or three times, they finally started the inspection in which I was told my windshield wipers, that cleared the liquid off of my windshield with no problem when prompted to do so and were only purchased 8 months ago, were a “danger to other drivers on the road” and that I needed to buy new ones in order to not receive a rejection sticker for the inspection. I only went to this Valvoline because the one closest to my home didn’t have any stickers and I’ve never been made to buy new windshield wipers any of the times when I went to that one and I had older wipers then. Definitely feels as though the manager Amberneisha wanted to just take advantage of the opportunity and up-charge me. Once again, the whole experience was just unprofessional.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change provide?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Shreveport.

Where is Valvoline Instant Oil Change located?

It is located at 401 Kings Hwy, Shreveport, LA 71104, USA.