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National Car Rental

3.5
(250 reviews)
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Business Details

5103 Hollywood Ave, Shreveport, LA
71109, United States
(844) 370-8928
https://www.nationalcar.com/en/car-rental-locations/us/la/shreveport-regional-airport-51n9.html
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About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Shreveport. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Shreveport today!

Location

National Car Rental
5103 Hollywood Ave, Shreveport, LA
71109, United States

Hours

Reviews

3.5
250 reviews
5 stars
130
4 stars
23
3 stars
10
2 stars
13
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported poor service, including rudeness and lack of assistance during issues.

Vehicle Availability

Numerous reviews highlighted a consistent problem with vehicle availability, with many customers experiencing long waits or being told no cars were available despite having reservations.

Cleanliness and Maintenance

Several customers noted issues with the cleanliness and maintenance of the vehicles, including dirty interiors and maintenance warning lights.

Reservation Issues

Many customers expressed frustration over confirmed reservations not being honored, leading to significant inconvenience and dissatisfaction.

Staff Performance

While some staff members received commendations for their service, others were criticized for unprofessional behavior and lack of urgency.
  • JH
    Jin. H
    Jan 27, 2026
    5.0
    You have to stop at the front desk to get your car key even you have the emerald member. Fortunately, the front desk was very nice. They even get out of their way to get an SUV for us 11 o'clock at night in the cold weather.
  • DP
    Doug Pousma
    Dec 10, 2025
    5.0
    The intake and exit experience was excellent! Both persons behind the desk were polite and professional. Service was extremely quick, almost seamless and less than one minute. Our car was nearly new and so beautiful. We’re considering purchasing one.
  • DB
    David Bax
    Dec 6, 2025
    5.0
    When we arrived I was issued a 2026 Chrysler van for our 10-day one-way rental and everything went perfect as planned!
  • LL
    Lorraine Lang
    Oct 11, 2025
    5.0
    Reliable and exceptional service every time!
  • GB
    Gerald Boling
    Oct 6, 2025
    5.0
    Great Customer Service
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Frequently Asked Questions About National Car Rental

What types of car rentals does National Car Rental in Shreveport offer?

National Car Rental offers luxury car rental, economy car rental, and general car rental services in Shreveport.

Where is National Car Rental located in Shreveport?

National Car Rental is located at 5103 Hollywood Ave, Shreveport, LA 71109, USA.

Brand Certified Facts from National Car Rental

National Car Rental partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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