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Gerber Collision & Glass

4.3
(190 reviews)

Business Details

2575 E 70th St, Shreveport, LA
71105, United States
(318) 636-6134
https://www.gerbercollision.com/locations/shreveport-70th-st-la

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
2575 E 70th St, Shreveport, LA
71105, United States

Hours

Reviews

4.3
190 reviews
5 stars
143
4 stars
14
3 stars
6
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude interactions and poor communication.

Quality of Work

The quality of repairs received both positive and negative feedback, with some customers expressing satisfaction with the results, while others reported issues such as poor workmanship and incomplete repairs.

Communication

Many customers appreciated the regular updates on their vehicle's status, but several reviews highlighted significant communication issues, including delays in informing customers about repair timelines.

Timeliness

Timeliness of repairs was a common concern, with multiple customers reporting extended delays and inconsistent completion dates.
  • MH
    Michelle Horne
    Feb 15, 2026
    1.0
    Do not trust this place. Worst customer service ever.
  • SD
    Stephen D.
    Sep 8, 2025
    5.0
    Awesome customer service thats keeps ypu up to date on what's happening with your vehicle.
  • NR
    Natalie Robles
    Feb 16, 2022
    5.0
    Alyssa, the owner of CBS, contacted me to get an understanding of what happened due to an encounter that I had yesterday with an employee over the phone. She was apologetic for the encounter and explained to me that they were short staffed that day, but that she would address it with her employee. She answered the questions that I had from yesterday in great detail. Her explanation about my car repairs and parts we are waiting on was thorough and I left the conversation feeling valued as a customer. I am very pleased with how this was handled and happy that I have a clear understanding of the progress of my car. Thank you, Alyssa, for making this right.
  • MB
    Mike Breiter
    Jan 25, 2016
    1.0
    Paint looked great 25ft out. Insurance was paying for the paint job. The areas where damaged, got fixed, but those areas had paint bubbles and scratches. Areas that where not damaged had new dings and scratches. When asking managment about these, they denied everything. Do not go to them, use anyone esle!

Frequently Asked Questions About Gerber Collision & Glass

What types of auto repair services does Gerber Collision & Glass in Shreveport offer?

Gerber Collision & Glass offers services including auto body repair, collision repair, dent removal, paintless dent repair, windshield replacement, and auto glass services.

Where is Gerber Collision & Glass located in Shreveport, LA?

It is located at 2575 E 70th St, Shreveport, LA 71105, USA.

Brand Certified Facts from Gerber Collision & Glass

Gerber Collision & Glass partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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