Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Shreveport Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Shreveport Regional Airport today.
Location
Hours
Reviews
3.8
542 reviews
5 stars
320
4 stars
61
3 stars
25
2 stars
23
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mae and Nina for their exceptional service.
Reservation Issues
Numerous reviews mentioned problems with reservations, including cancellations and unavailability of vehicles despite confirmed bookings.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting dirty cars and mechanical issues.
Efficiency
Several customers noted the quick and efficient process for picking up and returning vehicles, although some experienced long wait times.
Negative Experiences
A number of reviews detailed negative interactions with staff, including rudeness and unprofessional behavior, impacting overall customer satisfaction.
- TLTracey L3 days ago5.0Nina made the rental process a pleasant experience. I was greeted warmly by name with paperwork completed quickly and on my way in minutes. The car was clean and comfortable and fully equipped. Great experience!
- SLSamNell LynchJan 3, 20265.0I recently rented with Shreveport airport Enterprise & I have to give them a hand of applause. They had a very good selection of vehicles and Matt G. was just awesome in my book. He took time out to exemplify great customer service & that really made my day. The transaction was fast and deliberate. I appreciate good service in this day & age.
- TDTINA DUDLEYDec 14, 20254.0The only issue I had, car smells like cabbis. Need to upgrade your deodorizer when you clean your vehicles.
- ALAlyssa LaCourDec 8, 20255.0Easy to get to. Signs are small but everything went fast and simple
- JCJohn CDec 8, 20255.0I’d like to give another huge thank-you to the Enterprise team at the airport location, especially Mae. After arriving at the correct location, Mae greeted me with a warm attitude and provided outstanding customer service from start to finish. She was patient, efficient, and made the entire rental process quick and stress-free. Mae took the time to make sure everything was clear, helped me with the best options, and made me feel genuinely welcomed. Her professionalism and friendly personality truly made a difference. Thank you, Mae, for the smooth and pleasant experience! Enterprise is lucky to have someone like her on the team. Highly recommended!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car at Shreveport Regional Airport offer?
They offer a wide selection including compact cars, passenger vans, family SUVs, and more to suit various needs.
Where is Enterprise Rent-A-Car located at Shreveport Regional Airport?
Enterprise Rent-A-Car is located at 5103 Hollywood Ave, Shreveport, LA 71109, USA.
What are the operating hours of Enterprise Rent-A-Car at Shreveport Regional Airport?
They are open daily from 8:00 AM to 11:59 PM except on Saturday when they close at 11:00 PM.
Does Enterprise Rent-A-Car at Shreveport offer any special discounts?
Yes, they offer discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental at Enterprise Rent-A-Car Shreveport?
Yes, reservations can be made online through their reservation URL at enterprise.com.
How can I contact Enterprise Rent-A-Car at Shreveport Regional Airport?
You can call their local phone at +1 318-631-8999 or main phone at +1 833-268-5454.
Are there other car rental agencies near Enterprise Rent-A-Car at Shreveport Regional Airport?
Yes, there are nearby options such as Thrifty Car Rental, National Car Rental, Avis Car Rental, Budget Car Rental, and Hertz.
What nearby airport services can help me during my visit to Enterprise Rent-A-Car?
Nearby services include the American Airlines Ticketing Counter, United Ticket Counter, Allegiant Operations, and the Delta Terminal at Shreveport Regional Airport which can assist your travel needs.
What nearby facilities can I visit before or after renting a car at Enterprise Rent-A-Car?
You can visit nearby places like Tailwind Bar & Bistro for dining or stay at Hampton by Hilton or Hampton Inn Shreveport Airport if you need accommodation.