Enterprise Rent-A-Car

3.8
533 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Shreveport Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Shreveport Regional Airport today.

Location

Enterprise Rent-A-Car
5103 Hollywood Ave, Shreveport, LA
71109, United States

Hours

Reviews

3.8
533 reviews
5 stars
312
4 stars
60
3 stars
25
2 stars
23
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and efficient staff, others reported rude and unprofessional behavior.

Reservation Issues

Numerous customers experienced problems with reservations, including cancellations and unavailability of vehicles despite confirmed bookings.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and unsafe driving conditions.

Efficiency

Some customers appreciated the quick and easy process for picking up and returning vehicles, while others faced long wait times.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed to avoid the service in the future.
  • BW
    Barry Webb
    2 days ago
    5.0
    Staff were friendly, knowledgeable and professional. The pickup of the vehicle was seamless as well as the drop off. The vehicle was clean and handled well. Thank you!
  • RR
    Randy Roberson
    Oct 17, 2025
    1.0
    Horrible experience. Reserved rental. Called their 1800 number to confirm I can pay with debit card. I arrive at 8am to pay. They tell me they don’t accept debits cards. They couldn’t help me find a rental at another location causing more delays. Their other locations accept debit cards accept this regional airport location. They need to have a disclaimer that they only accepts credit cards at this location. It would have saved me a lot of time. Il
  • JM
    jennifer Marah
    Oct 10, 2025
    5.0
    my Customer Service with Shea and Shreveport was excellent upon pick up. When I returned it a week later, it was very easy no hassle great people great car.!
  • KA
    Ken Armes
    Sep 29, 2025
    5.0
    Had an amazing experience with Enterprise! New car, great price, and amazing customer service!
  • JJ
    Jackie
    Sep 28, 2025
    1.0
    The young lady at the front desk, who stood out with her noticeable fake eyelashes, was extremely rude and unprofessional. Instead of trying to help, she was dismissive and made the situation worse. To make matters even more frustrating, I had a confirmed reservation but was told no cars were available when I arrived. What’s the point of reserving if Enterprise can’t provide the vehicle? This wasted my time, disrupted my plans, and left me with a very negative impression of this location.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car at Shreveport Regional Airport offer?

They offer a wide selection including compact cars, passenger vans, family SUVs, and more to suit various needs.

Where is Enterprise Rent-A-Car located at Shreveport Regional Airport?

Enterprise Rent-A-Car is located at 5103 Hollywood Ave, Shreveport, LA 71109, USA.