Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Shreveport, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South east Shreveport location today.
Location
Hours
Reviews
3.9
808 reviews
5 stars
500
4 stars
73
3 stars
40
2 stars
28
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted unprofessional behavior and poor communication.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of reserved vehicles and lack of follow-up communication.
Efficiency
Some customers experienced long wait times for service and vehicle pickup, while others noted quick and efficient processes.
Vehicle Condition
There were complaints about the cleanliness and condition of the vehicles, with some customers receiving cars that were not properly cleaned.
- DBDoug Bland4 days ago4.0Requested vehicles were available and check out and in went smoothly
- OMosama mansoourJan 5, 20265.0Excellent service from KJ Miller and Malick. Very professional and helpful
- SPSherry PittmanDec 28, 20251.0Called back to back over 50 times and no one answers, then someone started picking up and hanging up. Was able to make a reservation for a vehicle online just to be told that they have nothing available.
- DMDan McDonaldDec 26, 20255.010/10 service from Alexis and crew. I was able to reserve quickly and got a drop off quickly. Every thing was explained and no surprises!
- LMLondaPooh MackNov 26, 20251.0I visited the location with a reservation number provided by the insurance company after dropping off my vehicle for repairs. The customer service experience was disappointing. I was informed that, despite having a reservation, there was no guarantee of a replacement vehicle. Moreover, no staff member offered to check if other locations had available cars. When I inquired about this, I was told, "We are the largest location, so if we do not have one, the other locations likely will not either.” I found the customer service to be quite disappointing and was genuinely shocked by the response. While this may not impact everyone equally, I sincerely hope I do not need to use this particular location again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Shreveport offer for rental?
They offer a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Shreveport, LA?
Enterprise Rent-A-Car is located at 8748 Quimper Pl, Shreveport, LA 71105, United States.
What are the operating hours of Enterprise Rent-A-Car in Southeast Shreveport?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 1:00 PM to 4:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Shreveport?
You can reserve your rental car online at their website or reservation URL: https://www.enterprise.com/en/car-rental-locations/us/la/southeast-shreveport-5103.html
What payment options does Enterprise Rent-A-Car accept in Shreveport?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
Is English the language spoken at Enterprise Rent-A-Car in Shreveport?
Yes, English is the language spoken at this location.
What nearby accommodation can I stay at when renting a car from Enterprise Rent-A-Car?
You can stay at the Holiday Inn Express & Suites Shreveport South - Park Plaza, which is close to the rental location.
Are there nearby automotive dealerships or services near Enterprise Rent-A-Car in Shreveport?
Yes, nearby you will find Orr Kia of Shreveport Bossier, Orr INFINITI, Mike Morgan Hyundai, and Joe Hudson's Collision Center among other automotive dealers and services.
What local points of interest can be visited near Enterprise Rent-A-Car while in Shreveport?
Customers might check out The Tiger Den for sporting goods and apparel, or visit nearby credit unions like VAC Credit Union and Bossier Federal Credit Union.