Enterprise Rent-A-Car

3.9
800 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Shreveport, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South east Shreveport location today.

Location

Enterprise Rent-A-Car
8748 Quimper Pl, Shreveport, LA
71105, United States

Hours

Reviews

3.9
800 reviews
5 stars
497
4 stars
71
3 stars
39
2 stars
28
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting individual employees for their outstanding service.

Efficiency

Many reviews noted quick and efficient service during the rental process, with several customers mentioning minimal wait times for pick-up and drop-off.

Communication Issues

Several customers reported problems with communication, including long wait times on the phone and misinformation regarding reservations and vehicle availability.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported issues with dirty cars or mechanical problems.

Reservation Problems

Multiple reviews indicated issues with reservations, including not having the reserved vehicle available and poor handling of customer concerns.
  • RH
    Rebecca Harris
    2 days ago
    5.0
    I received Great Customer Service, a Clean Car, and a ride to my destination! I highly recommend and would use them again!
  • KJ
    kysha johnson
    6 days ago
    3.0
    3rd rental this year! The 1st was a month long. The 2nd was for 4 days, which was last week. My 3rd for 1 day. This last car rental was just AWFUL AWFUL. Customer Service over the top! That particular gave me the blues. I had to work to keep it straight; I had to keep it turned a little to the left. I received a text that suggest I text any problems and I did so several times with no response back.
  • LJ
    LaTeka Jones
    Nov 12, 2025
    1.0
    They filed a claim with the wrong insurance company after I tried to explain it to him when I returned the vehicle
  • MH
    Marquita Henry
    Oct 30, 2025
    5.0
    When I rented from the Quimper Dr. location the customer service was nice and efficient. The staff were friendly and helpful. The rental I got as my replacement car was much nicer. I would suggest when booking thru the Enterprise app, not to select the latest time (6pm) because they won’t be there.
  • MK
    Mrs KSS
    Oct 24, 2025
    2.0
    I was on the phone waiting for almost an hour. I have an insurance claim and wanted to be sure I could be picked up from the collision center because it's over an hour away from where I stay, so the insurance company picked enterprise right around the corner. The insurance company stated to call this location to get all the details and get a pick up scheduled, for the day needed. It sounded like the phone kept picking up and being put back on hold. I could be wrong, but that's along time with no answer at all.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Shreveport offer for rental?

They offer a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Shreveport, LA?

Enterprise Rent-A-Car is located at 8748 Quimper Pl, Shreveport, LA 71105, United States.