Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Shreveport, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Monkhouse Dr. location today.
Location
Hours
Reviews
3.9
329 reviews
5 stars
205
4 stars
34
3 stars
14
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being courteous, professional, and attentive, particularly highlighting individuals like Troy and Keundra for their exceptional service.
Cleanliness
Most reviews noted that the cars were clean and well-maintained, contributing positively to the rental experience.
Efficiency
Several customers appreciated the quick service and efficient processes, although some mentioned long wait times during peak hours.
Reservation Issues
A number of customers expressed frustration over reservation problems, including cars not being available despite prior bookings, leading to dissatisfaction.
Mixed Experiences
While many had positive interactions, there were also reports of rude staff and unprofessional behavior, indicating inconsistency in service quality.
- FFfrank fosterNov 11, 20255.0If you going to rent a car, get it from Enterprise on Monkhouse Drive Shreveport Louisiana, the best customer service you will ever have.
- MPMalinda PalmNov 2, 20255.0Troy was great to work with and since this was an out of state rental that made a huge difference for me.
- GRGwendolyn RandleOct 25, 20254.0The staff was courteous. The car was clean and it smelled nice.
- DMDonna MeadeOct 25, 20255.0Location was monkhouse drive and Troy was my representative I would definitely tell anyone to ask for him personally because he is the best and has an awesome amd caring personality. You definitely wont feel like a number with him. You will feel like a valued customer
- JCJacolby CarterOct 23, 20255.0I received great customer service from Troy at the Monkhouse location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Shreveport?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
The Shreveport location is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Shreveport?
The rental office is located at 5225 Monkhouse Dr, Shreveport, LA 71109.
Can I reserve a rental car online for the Shreveport Merchanthouse Dr. location?
Yes, you can reserve a rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/la/shreveport-monkhouse-dr-510r.html.
Does Enterprise Rent-A-Car accept credit card payments?
Yes, they accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Is there any special discount offered by Enterprise Rent-A-Car in Shreveport?
Enterprise offers discounts for active military personnel and features great weekend rental rates.
Are there other car rental agencies near Enterprise Rent-A-Car on Monkhouse Dr.?
Yes, nearby car rental agencies include Alamo, Avis Car Rental, Budget Car Rental, and Budget Rent A Car, providing additional options for customers.
What hotels are located near Enterprise Rent-A-Car for travelers needing accommodation?
Close hotels include Hampton Inn Shreveport Airport, Country Inn & Suites by Radisson, Hampton by Hilton, Candlewood Suites Shreveport, and Super 8 Motel, offering convenient lodging options for visitors.
Are there dining options near Enterprise Rent-A-Car?
Yes, nearby dining includes Monkhouse Seafood Diner and Krispy Krunchy Chicken, where customers can enjoy meals before or after renting a vehicle.
Does Enterprise Rent-A-Car provide airport pick-up services in Shreveport?
Yes, airport pick-up is one of the services offered at the Monkhouse Dr. location to assist travelers arriving at the airport.