Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Shreveport, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Monkhouse Dr. location today.
Location
Hours
Reviews
4.0
338 reviews
5 stars
214
4 stars
34
3 stars
14
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting employees like Troy and Keundra.
Cleanliness
Most reviews noted that the rental cars were clean and well-maintained, contributing to a positive rental experience.
Reservation Issues
Several customers reported problems with reservations, including cars not being available despite prior bookings, leading to frustration and disappointment.
Efficiency
While many customers appreciated the quick service, some mentioned long wait times, especially during busy periods.
Mixed Experiences
Overall, experiences varied significantly, with some customers expressing high satisfaction while others reported serious issues with service and availability.
- TRTina RollJan 1, 20265.0We have never had a bad experience with Enterprise. We use them every time we rent a car
- PGPaul GoudeauDec 29, 20255.0I came to Enterprise in a full-blown crisis. No options. No plan. Hope fading fast. Then I started hearing the whispers… the legends… stories of a man known only as, Mr. Enterprise. In a moment of pure desperation, I frantically pursued a solution, and that’s when Troy, calm, composed, almost mythical, stepped in. This man didn’t just help me out… he saved the day. Mr. Enterprise was already three steps ahead, making things happen behind the counter like he’d seen this situation a thousand times before. I blinked, and suddenly everything was handled. Troy went above and beyond to make sure I was taken care of. Professional and efficient. If you ever find yourself in need and don’t know what to do, don’t panic. Just seek out Mr. Enterprise. The legendary Mr. Enterprise is real. His name is Troy.
- JCJohn CDec 8, 20255.0I had an excellent experience with Enterprise! I want to give a special shout-out to Troy at the off-airport Enterprise location. My rideshare driver mistakenly dropped me off at the off-airport branch, even though my reservation was at the airport location. Troy couldn’t have been more helpful — he was incredibly professional, friendly, and immediately offered to drive me to the airport Enterprise for free. Thanks to Troy’s kindness and great customer service, everything went smoothly and stress-free. Enterprise truly has outstanding staff, and Troy is a perfect example of that. Highly recommend Enterprise, and a big thank you again to Troy and the whole team!
- CWCassandra WilliamsDec 4, 20255.0Was greeted by Christian on day of pickup he was professional and courteous. At drop off was greeted by Troy and Christian on Monkhouse-Shreveport. Even though upon arrival it was very busy, with no cars available, they remained calm and provided great customer service. I had a car following an insurance claim, and they were extremely polite and efficient. I wouldn't hesitate to use them again.
- FFfrank fosterNov 11, 20255.0If you going to rent a car, get it from Enterprise on Monkhouse Drive Shreveport Louisiana, the best customer service you will ever have.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Shreveport?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
The Shreveport location is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Shreveport?
The rental office is located at 5225 Monkhouse Dr, Shreveport, LA 71109.
Can I reserve a rental car online for the Shreveport Merchanthouse Dr. location?
Yes, you can reserve a rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/la/shreveport-monkhouse-dr-510r.html.
Does Enterprise Rent-A-Car accept credit card payments?
Yes, they accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Is there any special discount offered by Enterprise Rent-A-Car in Shreveport?
Enterprise offers discounts for active military personnel and features great weekend rental rates.
Are there other car rental agencies near Enterprise Rent-A-Car on Monkhouse Dr.?
Yes, nearby car rental agencies include Alamo, Avis Car Rental, Budget Car Rental, and Budget Rent A Car, providing additional options for customers.
What hotels are located near Enterprise Rent-A-Car for travelers needing accommodation?
Close hotels include Hampton Inn Shreveport Airport, Country Inn & Suites by Radisson, Hampton by Hilton, Candlewood Suites Shreveport, and Super 8 Motel, offering convenient lodging options for visitors.
Are there dining options near Enterprise Rent-A-Car?
Yes, nearby dining includes Monkhouse Seafood Diner and Krispy Krunchy Chicken, where customers can enjoy meals before or after renting a vehicle.
Does Enterprise Rent-A-Car provide airport pick-up services in Shreveport?
Yes, airport pick-up is one of the services offered at the Monkhouse Dr. location to assist travelers arriving at the airport.