Need a rental car in Shreveport, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Barksdale Highway location today.
Feedback on customer service is mixed; while some customers praised staff like Trevor and Franklin for their helpfulness, others reported rude and unprofessional behavior from management.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration and disappointment.
Staffing Problems
Many reviews mentioned that the location is often short-staffed, resulting in long wait times and inadequate service.
Vehicle Condition
Some customers reported receiving vehicles that were not clean or well-maintained, impacting their overall rental experience.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions with specific staff members, indicating that there are capable employees providing excellent service.
MG
Mark Graves
Nov 15, 2025
5.0
The professional conduct of the in-office staff and their willingness to do what they needed to do to make my rental experience Top Notch !!!
There was a freak issue with my issued vehicle, when I called my rental location, my rental associate Did Not Hesitate to solve my problem. He did not delay my trip at all, calling for approvals … he made an immediate problem solving decision … and had me on my way within 5 minutes of my return !! I made it to my very special event on time as though Nothing negative had happened !!! I HIGHLY RECOMMEND Enterprise Rental … I have been a rental customer with them since they began, and I have Never had a negative situation that they have not been able to circumvent and keep me on schedule. This level in Service Excellent is Rare in this world today!!!! I have never received anything less than Excellent Service with this company !!! HIGHLY RECOMMEND 10 STARS !!! If you Need your Rental Choice to be there to Serve You!, DO NOT sacrifice anything for any reason … because more than likely, with another rental company, you will be disappointed for one reason or another !!!a
AP
Amy Phillips
Nov 12, 2025
5.0
Enterprise had a car waiting for me.The process was easy and everyone was so polite.They provided me with a nice clean car.It was a great experience and if I ever need a rent car again I will be going back to the same Enperise.
TR
Tim Reese
Nov 4, 2025
5.0
I always get great customer service at the Barksdale location. They make me feel like they want to help me. I highly recommend.
GB
Gloria Baylor
Oct 29, 2025
5.0
Great customer service in Shreveport louisiana!
KC
Kipp Collier
Oct 16, 2025
5.0
Trevor and Marquis took such great care of us after having 2 bad experiences with enterprise lately. I t s nice to post a good review poor people who deserve it. The whole staff was very accommodating. Thank yall again
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Shreveport offer?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, luxury cars, and airport pick-up services at the Shreveport Barksdale Hwy location.
Where is Enterprise Rent-A-Car located in Shreveport?
Enterprise Rent-A-Car is located at 1130 Shreveport Barksdale Hwy, Shreveport, LA 71105.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, cash, check, Discover, MasterCard, and Visa for payment.
Are there any discounts available for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car in Shreveport?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/la/shreveport-barksdale-hwy-5101.html or by calling +1 318-868-2288.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
You can visit Sweet Glaze Donuts for a delicious treat, check out Gamers XP for gaming and hobby supplies, or relax at Blossom Nail & Spa nearby.
Where can I fuel up my rental car near Enterprise Rent-A-Car?
You can fuel up at Shreve City Exxon or Murphy USA, both located near Enterprise Rent-A-Car on Shreveport Barksdale Hwy.
Are there any dining options close to Enterprise Rent-A-Car?
Yes, nearby dining options include Podnuh's Bar-B-Q for Southern cuisine, Little Caesars Pizza, and Pita Pit for sandwiches.