Advance Auto Parts

4.2
243 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8953 Mansfield Rd in Shreveport offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8953 Mansfield Rd, Shreveport, LA
71118, United States

Hours

Reviews

4.2
243 reviews
5 stars
143
4 stars
48
3 stars
24
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to assist, particularly highlighting employees like EJ and Randy.

Product Availability

Several reviews noted issues with product availability, including instances where customers were told items were in stock but were not found upon arrival.

Installation Assistance

Customers appreciated the assistance with installations, particularly for batteries and wiper blades, although there were some complaints about lack of help in certain situations.

Mixed Experiences

While many reviews were positive, there were also mentions of poor service and incorrect parts being sold, indicating inconsistency in customer experiences.
  • SH
    Shaundra Hall
    Dec 31, 2025
    5.0
    E.J. is the best! I went in the store last night because I couldn't put my license plate on my jeep properly. E.J. got what I needed and proceeded to put my license plate on without me even asking. I love the customer service at this location!
  • LW
    Latara Williams
    Dec 29, 2025
    5.0
    Came in Sunday night and was greeted by Mr Randy and was able to help me! I asked where the oil was and instead of him just pointing and say it’s over here or there he walked me to the oil section and gave me his recommendation and to make sure I was getting the correct kind he took the time to look up my vehicle by my vin! In today’s world it’s hard to find service like that especially with me being a woman most places would just dismiss me or try n sell me something I don’t need! Big thanks for helping me!
  • VW
    Vanisha Williams
    Dec 29, 2025
    5.0
    I love my people at Advanced Auto (Mansfield Rd)!! EJ and Jose always help my son and I with our vehicle, no matter how late we come in. They are always smiling and willing to assist us. My favorite auto parts store!!
  • CC
    Chaka
    Dec 13, 2025
    5.0
    EJ was amazing and super helpful. There was no wait at all, and he made sure I had the correct brake bulb before I even made a purchase. I actually placed an order with AutoZone and accidentally came here instead, but I’m so glad I did because I wouldn’t have gotten the same fast, friendly, and helpful service anywhere else. EJ changed out my brake light for me on the spot. From the time I parked to the time I left, the whole process took less than five minutes. Great customer service and very knowledgeable. I will definitely be back and will be recommending this Advance Auto Parts location to my friends and family. Thanks!!
  • DS
    Donna Simpson
    Dec 8, 2025
    5.0
    EJ did a wonderful job. When I called I was given the wrong information by someone else. He explained to me their mistake and apologized for them bc they were off already. He was kind and answered all my questions and explained everything to me on my purchase of a new battery. Very smart and kind. He was great!!!😊

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*