Brand Certified
Gerber Collision & Glass
4.0(201 reviews)
Certified by Gerber Collision & Glass • Mar 01, 2026
Business Details
4047 S Carrollton Ave, New Orleans, LA
70119, United States
Certified by Gerber Collision & Glass • Mar 01, 2026
(504) 488-5000
Certified by Gerber Collision & Glass • Mar 01, 2026
https://www.gerbercollision.com/locations/new-orleans-carrollton-ave-la
Certified by Gerber Collision & Glass • Mar 01, 2026
About
Certified by Gerber Collision & Glass • Mar 01, 2026
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomNot available
Location
Certified by Gerber Collision & Glass • Mar 01, 2026
Hours
Certified by Gerber Collision & Glass • Mar 01, 2026
Reviews
4.0
201 reviews
5 stars
124
4 stars
29
3 stars
7
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication.
Repair Quality
The quality of repairs varies significantly; some customers were very satisfied with the work done, while others experienced issues such as incomplete repairs and poor attention to detail.
Timeliness
Many customers expressed frustration with delays in service, with some waiting weeks for repairs and others receiving their vehicles back later than promised.
Communication
Several reviews highlighted effective communication regarding repair status, but others noted a lack of updates and responsiveness from staff.
- BBBrett BelfieldFeb 3, 20265.0When I dropped my ford edge off to have the door replaced the inside was covered in mud and dog hair from a trip i took my 2 dogs on, they replaced the door in record time and to my astonishment, the inside was spotless, front and back, they went way beyond great customer service!!!
- CPCrissy PorterDec 18, 20251.0Please Stay far away from this place . My car has been here since Oct 22 and it is still not ready , they continue to give us the run around date has changed so many times with no valid reason, they are causing us so much stress , anxiety and money . I have never experienced anything like this before dealing with auto repairs, especially something that could have been completed a month ago. There are NEVER any workers to do their job it’s ridiculous.
- QRQuinn ReidNov 7, 20252.0Didn't fix it right the first time hade to take it back and thin a scratch on the bumper Did not clean my truck not 1 time out if the 2 times almost 4000 smh
- JCJoel CastroOct 31, 20255.0Unfortunately, I had to take my car for auto body repairs due to two separate collisions over the last couple of years. Fortunately, however, Gerber Collision was amazing! Professional service, kept me informed throughout the repair process, and did spectacular work repairing my car to look like new! They even washed and vacuumed my car. They are truly the best in town!
- RKRay KnightSep 17, 20255.0Over the years I've had the misfortune several times to need auto body shop work done. My go-to source for that is Gerber Collision on Carrolton. Gerber has always been professional and straightforward in solving my problems. They also have a relationship with my insurance company which greatly facilitates the claims process with no hassles. I just pay my deductible, and they take care of all the paperwork. Gerber provides a lifetime warranty on all work they do, a perk I had occasion to need when a prior repair of vandalism to the roof of my car failed and had to be redone. It was a complicated process that took considerable time, but manager Christian Priola steadfastly stuck with it to deal with each new surprise hitch and overcome it. The receptionists, Ashlyn and Nickie, were always courteous and pleasantly helpful in getting me in touch with Christian for updates on progress. Getting collision work done is obviously stressful for the car owner, but I feel I'm in good hands when Gerber is on the job for me.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers services including paintless dent repair (PDR), auto body repair, windshield replacement, collision repair, dent removal, and auto glass services.
What are the operating hours of Gerber Collision & Glass?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 4047 S Carrollton Ave, New Orleans, LA 70119, United States.
Does Gerber Collision & Glass provide any guarantee on their repairs?
Yes, Gerber Collision & Glass provides a Lifetime Guarantee for as long as you own your vehicle on their collision repair and auto glass services.
How can I request a repair estimate or auto glass quote from Gerber Collision & Glass?
You can contact Gerber Collision & Glass for a free collision auto body repair estimate or auto glass quote via their phone number +1 504-488-5000 or email at info@gerbercollision.com.
Is Gerber Collision & Glass active on social media?
Yes, Gerber Collision & Glass has a Facebook page at https://www.facebook.com/GerberCollision/ and a LinkedIn profile at https://www.linkedin.com/company/gerbercollision. Their Twitter handle is @gerbercollision.
Are there any nearby car rental services convenient to Gerber Collision & Glass?
Yes, Enterprise Rent-A-Car is located nearby and can provide rental vehicles while your car is being repaired at Gerber Collision & Glass.
Can I find dining options near Gerber Collision & Glass?
Yes, there are several nearby dining options including Chick-fil-A for fast food, Namese for Vietnamese cuisine, Burger King for burgers and fast food, and Hieux Boil Seafood House for Cajun and Creole seafood dishes.
Are there any sports or fitness facilities near Gerber Collision & Glass?
Yes, Velocity Sports Performance gym is nearby, offering fitness and active life services, which could be convenient for customers looking to work out while their vehicle is serviced.
What kind of shopping options are near Gerber Collision & Glass?
Nearby shopping options include the Nike Factory Store for sporting goods, Dollar Tree for discount goods, Damins for men's clothing and shoes, Rainbow Shops and Rio III for women's clothing and shoes.
Brand Certified Facts from Gerber Collision & Glass
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Certified March 01, 2026Yext Knowledge Graph
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