Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomNot available
Location
Hours
Reviews
4.3
65 reviews
5 stars
47
4 stars
6
3 stars
2
2 stars
4
1 star
6
- CCcamjamDec 4, 20252.0Long story short, I brought in my car to get the mirror fixed since someone took off my mirror. Anita, the receptionist, was nice. What was supposed to be a 2 day job turned into a 10 day one. I was super patient with them and tried to be understanding, as my car isn't the only one that needs fixing, it's how they went about it that irritated me the most. I am a single mom and my son and I were stuck in or around the house for 10 days... until the day before Thanksgiving. Which I then had to rush around to go to the store and get groceries for Thanksgiving and just in general. They did a great job on my mirror, but did a very poor job communicating anything about my car to me. All I was told was "it'd be another day" when it obviously wasn't. When I finally got a hold of them, Molly had multiple reasons as to why my car was severely delayed, but none of them were conveyed to me any time I called or in any updates they sent me. Extremely poor service from Molly. Please take some advice and instead of dodging your customers' calls about their car: let them know what's happening with their vehicle and what's delaying it, instead of telling Anita to tell me it'll be another day or that you'll call me back and then not.
- CDC DAug 12, 20255.0I worked with Anita and Molly. They were both extremely helpful, kind, considerate, professional, and communicated in a timely fashion. I highly recommend this location.
- AJAl JunoApr 25, 20215.0Great service
Frequently Asked Questions About Gerber Collision & Glass
What types of services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers services including paintless dent repair, auto body repair, windshield replacement, collision repair, dent removal, auto glass services, and free estimates.
Does Gerber Collision & Glass provide a guarantee on their repairs?
Yes, they back their collision auto body repair and auto glass services with a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Gerber Collision & Glass located?
They are located at 200 Edwards Ave, New Orleans, LA 70123, USA.
How can I contact Gerber Collision & Glass for service inquiries?
You can contact them by phone at +1 504-734-5000 or email at info@gerbercollision.com.
Does Gerber Collision & Glass have mechanic services on-site?
Yes, Gerber Collision & Glass has mechanics available on-site to assist with automotive repairs.
What nearby car rental service is available to customers of Gerber Collision & Glass?
Enterprise Rent-A-Car is nearby, providing convenient rental options for customers needing a vehicle while their car is being serviced.
Are there fitness centers close to Gerber Collision & Glass?
Yes, Derrick Joseph Fitness and Final Fitness gyms are nearby, offering fitness and training options if you want to work out before or after your visit.
What types of stores are near Gerber Collision & Glass for shopping needs?
Nearby shopping options include Angel's Antiques and Treasures for antiques and flea market items, and Ideal Appliance Parts Inc for appliance repair parts.
Where can I find additional automotive repair services near Gerber Collision & Glass?
Additional automotive repair options nearby include AutomotiveTouchup.com and Industrial Marine Starter & Alternator Spec.