Gerber Collision & Glass

Reviews

• CC

  camjam

  Dec 4, 2025
  2.0
  Long story short, I brought in my car to get the mirror fixed since someone took off my mirror. Anita, the receptionist, was nice. What was supposed to be a 2 day job turned into a 10 day one. I was super patient with them and tried to be understanding, as my car isn't the only one that needs fixing, it's how they went about it that irritated me the most. I am a single mom and my son and I were stuck in or around the house for 10 days... until the day before Thanksgiving. Which I then had to rush around to go to the store and get groceries for Thanksgiving and just in general. They did a great job on my mirror, but did a very poor job communicating anything about my car to me. All I was told was "it'd be another day" when it obviously wasn't. When I finally got a hold of them, Molly had multiple reasons as to why my car was severely delayed, but none of them were conveyed to me any time I called or in any updates they sent me. Extremely poor service from Molly. Please take some advice and instead of dodging your customers' calls about their car: let them know what's happening with their vehicle and what's delaying it, instead of telling Anita to tell me it'll be another day or that you'll call me back and then not.
• CD

  C D

  Aug 12, 2025
  5.0
  I worked with Anita and Molly. They were both extremely helpful, kind, considerate, professional, and communicated in a timely fashion. I highly recommend this location.
• AJ

  Al Juno

  Apr 25, 2021
  5.0
  Great service